In today's competitive global marketplace, product and service quality are pivotal for future success. In this course, you will learn about a Quality Management System (QMS), conducting an internal quality audit, and the quality tools necessary to implement efficient operations leading to improved customer satisfaction in small, medium, and large corporations.
45 credits of 100-level or higher coursework
Please note: Course outlines of record posted may vary from the section syllabus distributed by each instructor (e.g. textbooks, assignments, timing of midterms).