Facebook

IBUS 358 Principles of Quality Management

3.00

(4,0,0)

15

In today's competitive global marketplace, product and service quality are pivotal for future success. In this course, you will learn about a Quality Management System (QMS), conducting an internal quality audit, and the quality tools necessary to implement efficient operations leading to improved customer satisfaction in small, medium, and large corporations.

Prerequisites

45 credits of 100-level or higher coursework

Course Outlines

Please note: Course outlines of record posted may vary from the section syllabus distributed by each instructor (e.g. textbooks, assignments, timing of midterms).

Contact

Have questions about this course?

Student Information Services

604 984 4900
604 984 1798 (fax)
Library Building, room LB152
registration@capilanou.ca