This course introduces the accommodation sector, with emphasis on the sector’s operations, departments and personnel, organization and ownership structures, international hotel rating systems, technologies applied in the operations and guest service experiences of hotels as well as the management of current issues and challenges in the international business scope.

Course Outlines

Please note: Course outlines of record posted may vary from the section syllabus distributed by each instructor (e.g. textbooks, assignments, timing of midterms).

Effective Term
PDF Acrobat Adobe Reader Fall 2017 onwards