Meetings, Incentives, Conferences and Exhibitions (MICE) contribute significantly to hotel revenues. In this course, learners will be able to identify client needs and respond to them with strong solutions using key skills needed in today’s catering sales executives. This course offers a detailed and practical insights that enable learners to face real-world problems using various skills and fundamental knowledge to success in event services delivery.
15 credits of 100-level or higher coursework
Please note: Course outlines of record posted may vary from the section syllabus distributed by each instructor (e.g. textbooks, assignments, timing of midterms).