As a public body, CapU is required by law to protect the privacy of individuals and must comply with Freedom of Information and Protection of Privacy Act (FIPPA).
Individuals' rights under the FIPPA
Under the FIPPA, CapU must collect, use and disclose personal information in a lawful and appropriate manner. The FIPPA also gives individuals the right to:
- access their own personal information;
- ask for their own personal information to be corrected if they believe it is inaccurate;
- consent to the disclosure of their own personal information; and
- make complaints to the Office of the Information and Privacy Commissioner for British Columbia (OIPC) related to privacy.
Personal information is defined as recorded information about an identifiable individual (e.g. biographical, financial, educational, and employment information).
Collection, use, disclosure and protection of information
CapU only collects, uses and discloses personal information for purposes consistent with program and service offerings. Personal information is retained for the time period required by law and to fulfill the purposes for which it was collected.
Personal information will be collected directly from the individual about whom it relates. When personal information is collected CapU will inform the individual about the purposes for which the information is collected so that they can consent to that use.
Personal information will be protected by reasonable security arrangements from unauthorized access and only disclosed between CapU employees on a "need-to-know" basis for the purposes of performing to their work duties.
Disclosure of personal information outside of CapU is highly restricted and will only be done with the express consent of the individual, on an exceptional basis with the authorization of the Privacy Officer or if the disclosure is required by law.
See below for personal information CapU collects about students and alumni, employees, visitors and other individuals.
The collection and retention of student and alumni information is related directly to and needed by CapU for the purposes of admission, registration, graduation and other activities related to its programs, being part of the CapU community and attending a public post-secondary institution in British Columbia.
The information will be used to admit, register and graduate students, record academic achievement, issue library cards and transit passes, create computing and email accounts; administer and operate academic, athletic, recreational, residences, alumni and other CapU programs, and other such activities necessary to manage the student relationship.
Information on admission, registration and academic achievement may also be disclosed and used for statistical and research purposes by CapU, other post-secondary educational institutions and the provincial government.
CapU also collects specific and limited personal information on behalf of the Capilano Students' Union (CSU). The CSU uses this information for the purpose of membership administration, elections, annual general meetings, special general meetings and its health plans.
CapU discloses personal information to the CSU only for these purposes. Please contact the CSU's Privacy Officer at csu.bc.ca/privacy if you have any questions about its collection, use and disclosure of the information.
Students with questions about the collection, use and disclosure of their personal information by the University, please contact the Registrar's Office.
Alumni with questions about the collection, use and disclosure of their personal information by the University, please contact the Capilano University Alumni Association.
The collection and retention of employee personal information is related directly to and needed by CapU for the purposes of hiring, managing and providing services to employees.
The information will be used to:
- evaluate applications for employment and make a hiring decision;
- for payroll and benefits administration;
- to conduct performance appraisals and evaluate an employee's qualifications for promotion;
- to evaluate a faculty member's qualifications for renewal, tenure and promotion;
- to issue library cards and parking spaces, open computing and email accounts;
- to register for recreational and other CapU services available to employees; and
- other such activities necessary to manage the employment relationship.
Employees with questions about the collection, use and disclosure of their personal information by CapU, please contact Human Resources.
Personal information may be collected, used, and disclosed for the purposes of enabling individuals to communicate with CapU, examine its website, attend events on campus or use CapU's facilities.
Photography and Filming may occur for educational, recruitment, or promotional purposes as described in the OP.611.1 Filming and Photography Procedure (pdf).
If you have any questions about photography and filming on campus or CapU’s collection, use, and disclosure of photographs, please contact Marketing & Digital Experience (MDX) at marketing-digital@capilanou.ca.
New Policy Message Template (For Students)
Title: Filming and Photography Policy and Procedure Update
Name of Policy: OP.611 Filming and Photography Policy
Supporting Procedure: OP.611.1 Filming and Photography Procedure
Brief Policy Description:
This policy and procedure governs the use of filming and photography on Capilano University premises, ensuring respect for individual privacy, compliance with regulations, and minimal disruption to university operations.
What’s New
- Directions added for filming and photography by outside parties (including commercial productions) on campus or at university events.
- Additional guidance on filming or photographing children and Indigenous people and events
How does this impact students?
- Photographs and filming for personal use only in public areas and during university events is allowed, so long as the policy and procedure are followed, and the privacy rights of others are respected. Students are expected to follow any instructions given by university representatives.
- Filming and Photography in some areas is restricted
- Students have the right to refuse to be filmed or photographed.
- Filming or Photography may occur during educational activities with notice if permitted by the instructor. Options not to be filmed or photographed must be provided.
- Students may film or take photographs for academic purposes with instructor approval.
- Student groups undertaking class projects must follow the process set out in the Film and Photography procedure and comply with any relevant faculty or program guidance.
- Multimedia consent forms are required where an individual is featured in the photograph or film.
- Filming or photographing children, including those under the care of the Children’s Centre, requires written parental or guardian consent. Filming within the Children’s Centre is strictly restricted and requires additional authorization.
- Individuals filming or taking photographs who do not comply with the policy or procedure may be required to stop filming/taking photographs.
Date the new policy came into effect: October 16, 2024
Location for more guidance: Capilano University Policies Website
Contact: Director, Risk Management or Director, Safety and Emergency Services
New Policy Message Template (For Employees)
Title: Filming and Photography Policy and Procedure Update
Name of Policy: OP.611 Filming and Photography Policy
Supporting Procedure: OP.611.1 Filming and Photography Procedure
Brief Policy Description:
This policy and procedure outlines procedures for filming and photography activities on university property to support teaching, marketing, and communications while maintaining privacy and operational efficiency.
How does this impact employees?
- Employees may engage in filming or photography for university-related activities following the processes in the procedure or for personal use only in public areas or at university events, so long as the policy and procedure are followed, and the privacy rights of others are respected.
- Filming and Photography in some areas is restricted
- Employees have the right to refuse to be filmed or photographed.
- Filming or Photography may occur during meetings or work activities with notice if permitted by the meting chair or activity organizer. Options not to be filmed or photographed must be provided.
- Consent is required if filming or photographing any individual prominently or for promotional use. A multimedia Form is available from the MDX team.
- Use of drones requires prior approval from Safety and Emergency Services.
- All filming locations must be restored to their original state post-activity.
- Filming or photographing children, including those under the care of the Children’s Centre, requires written parental or guardian consent. Activities within the Children’s Centre are strictly restricted and need additional authorization from the Centre’s manager.
Date the new policy came into effect: October 16, 2024
Location for more guidance: Capilano University Policies Website
Contact: Director, Risk Management or Director, Safety and Emergency Services
CapU has put into place several video surveillance cameras. The placement and use of video surveillance is governed by the Security Technology - Surveillance Systems Policy (pdf). Video recordings are reviewed as necessary by authorized members of the Safety and Emergency Services team. Recordings are only kept for 30 days as directed in the University's Records Retention Schedule.
Questions about video surveillance should be directed to the Office of Safety and Emergency Services at safety@capilanou.ca.
Correcting your personal information
Individuals have the right to understand specific personal information a public body has about them and how that information is managed. Individuals also have the right to request corrections to their own personal information when they believe there is an error or omission.
Providing individuals with these rights enhances transparency and accountability at CapU.
The request will either result in the correction of personal information or an annotation indicating the changes requested and why the changes could not be made or the conditions required for the changes to be made.
If you would like to request corrections or provide changes to your personal information, please send an email to privacy@capilanou.ca or contact the department that collected the personal information you would like corrected.
Questions or concerns?
If you have any questions or concerns about our Privacy Statement, or about any information collected by the University, please contact privacy@capilanou.ca.
CapU employees
Please send any privacy related questions to the Privacy Officer at privacy@caplianou.ca.