As a public body, CapU is required by law to protect the privacy of individuals and must comply with Freedom of Information and Protection of Privacy Act (FIPPA).

Individuals' rights under the FIPPA

Under the FIPPA, CapU must collect, use and disclose personal information in a lawful and appropriate manner. The FIPPA also gives individuals the right to:

Personal information is defined as recorded information about an identifiable individual (e.g. biographical, financial, educational, and employment information).

Collection, use, disclosure and protection of information

CapU only collects, uses and discloses personal information for purposes consistent with program and service offerings. Personal information is retained for the time period required by law and to fulfill the purposes for which it was collected.

Personal information will be collected directly from the individual about whom it relates. When personal information is collected CapU will inform the individual about the purposes for which the information is collected so that they can consent to that use.

Personal information will be protected by reasonable security arrangements from unauthorized access and only disclosed between CapU employees on a "need-to-know" basis for the purposes of performing to their work duties.

Disclosure of personal information outside of CapU is highly restricted and will only be done with the express consent of the individual, on an exceptional basis with the authorization of the Privacy Officer or if the disclosure is required by law.

See below for personal information CapU collects about students and alumni, employees, visitors and other individuals.

The collection and retention of student and alumni information is related directly to and needed by CapU for the purposes of admission, registration, graduation and other activities related to its programs, being part of the CapU community and attending a public post-secondary institution in British Columbia.

The information will be used to admit, register and graduate students, record academic achievement, issue library cards and transit passes, create computing and email accounts; administer and operate academic, athletic, recreational, residences, alumni and other CapU programs, and other such activities necessary to manage the student relationship.

Information on admission, registration and academic achievement may also be disclosed and used for statistical and research purposes by CapU, other post-secondary educational institutions and the provincial government.

CapU also collects specific and limited personal information on behalf of the Capilano Students' Union (CSU). The CSU uses this information for the purpose of membership administration, elections, annual general meetings, special general meetings and its health plans.

CapU discloses personal information to the CSU only for these purposes. Please contact the CSU's Privacy Officer at csu.bc.ca/privacy if you have any questions about its collection, use and disclosure of the information.

Students with questions about the collection, use and disclosure of their personal information by the University, please contact the Registrar's Office.

Alumni with questions about the collection, use and disclosure of their personal information by the University, please contact the Capilano University Alumni Association.

The collection and retention of employee personal information is related directly to and needed by CapU for the purposes of hiring, managing and providing services to employees.

The information will be used to:

  • evaluate applications for employment and make a hiring decision;
  • for payroll and benefits administration;
  • to conduct performance appraisals and evaluate an employee's qualifications for promotion;
  • to evaluate a faculty member's qualifications for renewal, tenure and promotion;
  • to issue library cards and parking spaces, open computing and email accounts;
  • to register for recreational and other CapU services available to employees; and
  • other such activities necessary to manage the employment relationship.

Employees with questions about the collection, use and disclosure of their personal information by CapU, please contact Human Resources.

Personal information may be collected, used, and disclosed for the purposes of enabling individuals to communicate with CapU, examine its website, attend events on campus or use CapU's facilities.

CapU has the authority to collect personal information including still, video and film photography where this is related directly or necessary for the management of CapU.

Photography and filming may occur for educational, recruitment, promotional or safety purposes as described in the Filming and Photography Policy (pdf).

If you have any questions about photography and filming on campus or CapU's collection, use and disclosure of photographs, please contact Marketing & Digital Experience (MDX) at marketing-digital@capilanou.ca.

CapU has put into place a number of video surveillance cameras. The placement and use of video surveillance is governed by the (pdf) policy.

Questions about video surveillance should be directed to the Office of Safety and Emergency Services at safety@capilanou.ca.

Correcting your personal information

Individuals have the right to understand specific personal information a public body has about them and how that information is managed. Individuals also have the right to request corrections to their own personal information when they believe there is an error or omission.

Providing individuals with these rights enhances transparency and accountability at CapU.

The request will either result in the correction of personal information or an annotation indicating the changes requested and why the changes could not be made or the conditions required for the changes to be made.

If you would like to request corrections or provide changes to your personal information, please send an email to privacy@capilanou.ca or contact the department that collected the personal information you would like corrected.

Questions or concerns?

If you have any questions or concerns about our Privacy Statement, or about any information collected by the University, please contact privacy@capilanou.ca.

CapU employees

Please send any privacy related questions to the Privacy Officer at privacy@caplianou.ca.


Have questions?

Access to Information and Protection of Privacy