Refunds for the Fall and Spring terms will be processed eight weeks after the start of the term. Refunds for the Summer term will be processed upon request. All refunds will be mailed to the address listed on your student account.
Please ensure the address in your myCapU account is up to date.
To check the dates for your term, visit Registration Dates.
| Time Period | Tuition Refund | Administration Fee (if all courses dropped)* | Deposit (if all courses dropped)* |
|---|---|---|---|
|
From start of registration to fee payment deadline |
100% |
N/A |
As charged by program. All deposits are non-refundable. |
|
From fee payment deadline to start of Add/Drop period |
100% |
As charged by program. All deposits are non-refundable. |
|
|
Add/Drop period** |
80% |
As charged by program. All deposits are non-refundable. |
|
|
After the Add/Drop period (including the withdrawal period) |
0% |
N/A |
N/A |
* The Term Enrolment Fee, Administration Fee and all applicable deposits are subtracted from a student's account after the tuition refund has been assessed.
** If you drop courses and add others through the Add/Drop period, any credits remaining as dropped will be refunded at 80%.
All international refunds will be returned through Flywire if we have previously received a payment via Flywire.
| Time Period | Tuition Refund | Administration Fee (if all courses dropped; for programs without a deposit)* | Deposit (for programs with a deposit)* |
|---|---|---|---|
|
From the start of registration to the fee payment deadline |
100% |
$500 |
Administration fee or deposit; whichever is greater. |
|
From fee payment deadline to start of Add/Drop period |
100% |
$500 |
Administration fee or deposit; whichever is greater. |
|
Add/Drop period |
80% |
$500 |
Administration fee or deposit; whichever is greater. |
|
After the Add/Drop period (including the withdrawal period) |
0% |
N/A |
N/A |
* The Term Enrolment Fee, Administration Fee and all applicable deposits are subtracted from a student's account after the tuition refund has been assessed. For more information, visit Tuition & Fees.
* * The refund policy for students from China, India, Vietnam, Morocco, Pakistan, Senegal and the Philippines vary. Students from these countries should refer to their original Letter of Offer.
Study permit denial
If you have not received or have been denied a study permit/visa and cannot attend Capilano University, you must drop all classes before the start of the term to receive a full refund. For study permit denials, email SFA@capilanou.ca, include your 9-digit student number and a copy of your visa denial to initiate a refund. If you paid your deposit through Flywire, you will be refunded through Flywire.
If it is found that you have provided fraudulent documentation as part of your study permit/visa application, a full refund will not be issued.
All international refunds will be returned through Flywire if we have previously received a payment via Flywire.
| Time Period | Tuition Refund | Administration Fee (if all courses dropped; for programs without a deposit)* | Deposit (for programs with a deposit)* |
|---|---|---|---|
|
From start of registration to fee payment deadline |
100% |
N/A |
As charged by program. All deposits are non-refundable. |
|
From fee payment deadline to start of Add/Drop period |
100% |
$500 |
Administration fee or deposit; whichever is greater. |
|
Add/Drop period |
80% |
$500 |
Administration fee or deposit; whichever is greater. |
|
After the Add/Drop period (including the withdrawal period) |
0% |
N/A |
N/A |
* The Term Enrolment Fee, Administration Fee and all applicable deposits are subtracted from a student's account after the tuition refund has been assessed.