Refunds for the Fall and Spring terms will be processed eight weeks after the start of the term. Refunds for the Summer term will be processed upon request. All refunds will be mailed to the address listed on your student account.
Please ensure the address in your myCapU account is up to date.
To check the dates for your term, visit Registration Dates.
| Time period | Tuition/surcharge fee reversal | Administrative fee* | Deposit fee* |
|---|---|---|---|
|
Before the beginning of the term |
100% |
0% |
As charged by program. All deposits are non-refundable. |
|
During the add/drop period ** |
80% |
20% tuition non-refundable fee
|
As charged by program. All deposits are non-refundable. |
|
After the add/drop period (withdrawal period) |
0% |
N/A
|
As charged by program. All deposits are non-refundable. |
Students must de-register themselves from classes using the myCapU portal to be eligible for a refund as outlined in the table above.
* The term enrolment fee, administration fee and all applicable deposits are subtracted from a student's account after the tuition refund has been assessed.
**When switching courses during the add/drop period students are charged the 20% tuition non-refundable fee on the difference in credit value and/or addition (surcharge) fees.
| Time Period | Tuition/surcharge fee reversal | Administration fee* | Deposit fee** |
|---|---|---|---|
|
Before the beginning of the term |
100% |
0% |
International student deposits are non-refundable. |
|
During the add/drop period* |
80% |
20% tuition non-refundable fee |
International student deposits are non-refundable. |
|
After the add/drop period (withdrawal period) |
0% |
N/A |
N/A |
* The term enrolment fee, administration fee and all applicable deposits are subtracted from a student's account after the tuition refund has been assessed. For more information, visit Tuition & Fees.
**Study Permit Denial
- If you have not received or have been denied a study permit/visa and cannot attend Capilano University, you must drop all classes before the start of the term.
- If you have removed yourself from all classes due to your study permit denial, please submit a copy of your refusal letter to Student Financial Accounts by email at sfa@capilanou.ca. Your refund request must include your 9-digit student number and be sent from your Capilano University student email address to be considered.
- If you have paid your deposit through Flywire, you will be refunded through Flywire.
- The refund policy for students from China, India, Vietnam, Morocco, Pakistan, Senegal and the Philippines varies. Students from these countries should refer to their original Letter of Offer.
If it is found that you have provided fraudulent documentation as part of your study permit/visa application, a full refund will not be issued.
| Time period | Tuition /surcharge fee reversal | Administration fee* | Deposit* |
|---|---|---|---|
|
Before the beginning of the term |
100% |
0% |
As charged by program. All deposits are non-refundable. |
|
During the add/drop period * |
80% |
20% |
As charged by program. All deposits are non-refundable. |
|
After the add/drop period (withdrawal period) |
0% |
N/A |
As charged by program. All deposits are non-refundable. |
* The term enrolment fee, administration fee and all applicable deposits are subtracted from a student's account after the tuition refund has been assessed.
All international refunds will be returned through Flywire if we have previously received a payment via Flywire.