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All students (including applicants, admitted, registered and first-year alumni) have access to basic Zoom accounts which are hosted on Canadian servers.

Basic accounts provide:

  • 2 people in a meeting = unlimited time
  • 3+ people in a meeting = 40 minutes maximum
  • 100 people maximum in one meeting

What you need to know to get started

Logging in the first time

All students and employees will have a licensed CapU Zoom account:

  • Navigate to capu.ca/zoom where you will select "Sign in" and then login with your Capilano University username and password. Note: In most cases, CapU single-sign-on (SSO) will have logged you in automatically.
  • If you already have a personal Zoom account using your CapilanoU email address, you may be prompted to select "switch accounts". This takes a few minutes and you will receive an email confirmation once the switch has completed.

    CapU Zoom Login Screen

Meetings:

  • All meetings are required to have a passcode which is generated automatically,
  • Join an instant meeting through an email invite, an instant messaging invite, from the browser, from the Zoom desktop and mobile application.
  • Ideal for collaborative sessions, internal and external meetings, and project coordination.
  • Breakout rooms are sessions that are split off from the main Zoom meeting. They allow the participants to meet in smaller groups and are completely isolated in terms of audio and video from the main session.
  • The host and attendees can all share their audio and video in order to hold conversations.
  • Attendees can share their screen, files, whiteboard and applications just as the host can.
  • The host can quickly start a meeting using their personal room.

Events:

  • Ideal for webinars, events, conferences, product launches, and employee communications.
  • The host can share audio and video, screen, files, whiteboard and applications.
  • Attendees can raise a virtual hand to ask for the host's attention.
  • The host can interact with the attendees using polling and Q&A features.

Training sessions:

  • Ideal for online learning and employee training.
  • The host can share audio and video, screen, files, whiteboard and applications.
  • Attendees can raise a virtual hand to ask for the host's attention.
  • The host can interact with attendees using polling, Q&A and testing features.
  • Attendees can be split up in breakout sessions for group work where they can collaborate in a smaller meeting-like environment.

Contact

Have questions?

IT Services

IT Client Services
604 984 4952
Library Building, room LB101
AskIT@capilanou.ca

Ask IT Service Centre