Tips and best practices when working from home

  • Connect to the CapVPN while accessing organization resources and disconnect the VPN when your workday is over, or when you are engaging in non-work related activities on your device.
  • Avoid blending personal and work activities – don’t browse the web, shop online, download music, or use streaming services while accessing work resources. Completely separate these activities while you are actively on the job.
  • Do not let friends or family members use the device you use to connect to work resources.
  • Do not use shared Wi-Fi or public networks from home and not share your Wi-Fi password with neighbors or friends – if your password has been shared, change it to something new.
  • Change your home Wi-Fi password annually (at minimum) and ensure your new password is at least 12 characters in length.
  • If you are using a personal device for work, ensure your operating system, application patches, and virus protection are up to date.
  • If you are using a personal device for work, ensure you have enabled a strong 12 character (at minimum) password on the device.
  • Do not store sensitive organization information on your personal device – instead, use a secured SharePoint site or designated network drive to store your work information.
  • Ask IT to enable multi-factor authentication on your account for added security.


Report any suspicious behaviour on your device or accounts to the IT Department as soon as possible.


Have questions?

IT Services

IT Client Services
604 984 4952
Library Building, room LB101

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