Capilano University provides all student applicants with an Office 365 email account. Capilano University student email is the official email address to which the University will send communications and should be monitored regularly for important notices, registration offers and more.

Student email accounts remain active while a student is enrolled in courses at the University plus one year after the last semester a student is enrolled. 

Office 365 available to enrolled students

Additionally, students who enroll in courses are granted access to free Office 365 applications. Student Office 365 accounts remain active while a student is enrolled in courses at the university plus four months after the last semester a student is enrolled.

Communication and collaboration tools

CapU students have access to Microsoft Office 365, which makes Office applications and files available wherever the user goes. This platform includes Word, Excel, OneDrive (cloud file storage), Teams, Outlook and more. You can access all of these applications through the Office 365 portal page. 

Microsoft Teams 

Microsoft Teams is a program that allows users to chat, video conference, share files, share screens, and work collaboratively. It is one of the most useful tools when working remotely.

You can access Teams at teams.microsoft.com. You can also download the Teams software to your personal computer. We recommend installing the Microsoft Teams software in order to get full access to screen sharing for online meetings.

You can also download the Microsoft Teams mobile app from your device‚Äôs app store, allowing you to chat, video conference, audio conference and access files from your smartphone. 

Learn more about Office 365 apps at the Microsoft Office 365 Training Centre.

Email Server Settings

IMAP Settings

POP Settings
Incoming Server

SMTP Settings
Outgoing Server

Server: outlook.office365.com

Port: 993

Encryption: SSL/TLS

Authenication: OAuth2

Server: outlook.office365.com

Port: 995

Encryption: SSL/TLS

Authenication: OAuth2

Server: smtp.office365.com

Port: 587

Encryption: SSL/TLS

Authenication: OAuth2


Within the Email - Self-Help page you can find solutions to common problems:

  • Login issues
  • I am not receiving an email from my instructor even though my classmates are
  • I can't log in to my student email using Chrome
  • I would like to copy my student email


Have questions?

IT Services

IT Client Services
604 984 4952
Library Building, room LB101

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