As a current employee at Capilano University, your Capilano University account provides access to:



Within the Self-Help page, you can find solutions to common problems.

Self-Service Password Reset (SSPR) - Register Now

On January 26, Microsoft’s Self Service Password Reset (SSPR) Portal will replace our current Banner password reset system.

Employees can register in advance. Registration means providing at least two (2) methods to verify your identity, such as your personal email or mobile phone number. You do not have to change your current password.  

For details on how to register, please visit the SSPR self-registration web page


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IT Services

IT Client Services
604 984 4952
Library Building, room LB101