Password standards

Passwords used to gain access to the University systems and applications must be unique; and must not be used for non-University services, including but not limited to personal banking, online shopping sites, and social media sites.

Note: Your CapU password must be at least 14 characters long. 

Account passwords must not contain:

  1. the user’s given name, surname, or preferred name;
  2. the user’s Capilano University username;
  3. student number or employee number;
  4. previously used password; and
  5. a known compromised or commonly used weak password.

Passwords must be changed at a minimum every calendar year (365 days).


Within the Self-Help section, you can find solutions to common problems.


Have questions?

IT Services

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604 984 4952
Library Building, room LB101

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