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Microsoft Authenticator Application Setup Guide - MFA for ALL

To access Capilano University systems (email, eLearn, etc.), set up Multi-Factor Authentication. You can use the Microsoft Authenticator App on your smartphone or as an alternative opt for installing WinAuth application on your laptops/desktops.

See:

Microsoft Authenticator Application Setup Guide - MFA for Students

You will need to set up the Microsoft Authenticator Application (MFA) on your smartphone to access Capilano University systems such as email, Moodle etc. by Feb. 19, 2025. See: Microsoft Authenticator Application Setup Guide - MFA for Students (PDF)

Password standards

Passwords used to gain access to the University systems and applications must be unique; and must not be used for non-University services, including but not limited to personal banking, online shopping sites, and social media sites.

Note: Your CapU password must be at least 14 characters long. 

Account passwords must not contain:

  1. the user’s given name, surname, or preferred name;
  2. the user’s Capilano University username;
  3. student number or employee number;
  4. previously used password; and
  5. a known compromised or commonly used weak password.

Passwords must be changed at a minimum every calendar year (365 days).

Self-help

Within the Self-Help section, you can find solutions to common problems.

Contact

Have questions?

IT Services

IT Client Services
604 984 4952
Library Building, room LB101
AskIT@capilanou.ca

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