If you wish to use capVPN on Mac, follow the quick instructions below or the capVPN for Mac manual (PDF). 

Please note that capVPN can't be set up and used on campus, only off campus.

If you have capVPN installed and have upgraded to Sierra (10.12), capVPN may stop working. Please download and install a newer version by following the instructions below.

Accessing capVPN for the first time

  1. On your computer, go to the capVPN website while off campus.

  2. Fill out the Name and Password fields and click Login.

    Name: firstnamelastname (where firstnamelastname is your Capilano University username)
    Password: Your Capilano University password 



  3. On the next screen, click Download Mac 32/64 bit GlobalProtect agent



  4. When the download completes, locate GlobalProtect.pkg file in your Downloads folder and run it by double-clicking. 



  5. Follow the on-screen instructions to install GlobalProtect software. For more details, please follow the capVPN for Mac manual (PDF).

  6. Once the installation is complete, GlobalProtect will start and you will see the globe icon in your Menu Bar (top-right corner of your screen).
    GlobalProtect will also open the Settings window the first time it runs. 



  7. In the Home window, enter capvpn.capilanou.ca in the Portal field and click Connect



  8. In the "GlobalProtect Login" window, fill out the Username and Password fields and click Connect.

    Username: cds\firstnamelastname (where firstnamelastname is your Capilano University username)
    Password: Your Capilano University password 



  9. Status should change to Connected if successful. 



  10. Close the GlobalProtect window. You are now connected to capVPN and can access internal only resources.

  11. Please remember to disconnect from capVPN when you no longer need access to internal only resources.
    You can disconnect by clicking the GlobalProtect globe icon in your Menu Bar (top-right corner of your screen) and then clicking Disconnect



  12. For more information on using capVPN, please read the capVPN for Mac manual (PDF).   

Accessing capVPN after the first time

  1. Click the GlobalProtect icon in your Menu Bar (top-right corner of your screen). 



  2. Click Connect.

  3. After a few seconds, the GlobalProtect icon will be in Connected status.