Contact Us

    • Financial Aid & Awards

      Have a question? You can:

      • Email us: finaid@capilanou.ca  
      • Call us: 604.984.4900
      • Visit us: Birch Building 230, at the North Vancouver campus.
      • Post a question to Facebook.  Or tweet us @CapURegistrar
      • Look through our FAQs

    • Location and Office Hours

      Location

      Birch Building, Room 230 (2nd floor)
      North Vancouver Campus
      2055 Purcell Way, North Vancouver, BC V7J 3H5

      Office Hours
      Monday    8:30am - 4:00pm
      Tuesday8:30am - 4:00pm
      Wednesday10:00am - 4:00pm
      Thursday8:30am - 4:00pm
      Friday8:30am - 4:00pm
    • Advising Drop-In


      Financial Aid and Awards offers 15-minute drop-in sessions for students wishing to meet one-on-one with a Financial Aid Advisor for support with specific questions and issues.  Drop-in sessions are offered on a first-come first-served basis each day.   

      15-Minute Drop-In Advising Sessions are available during the following times on a first-come first-serve basis
       Monday11:00am - 12:00pm -
       Tuesday10:00am - 11:00pm2:00pm - 3:00pm 
       Wednesday -1:00pm - 2:00pm
       Thursday11:00am - 12:00pm -
       Friday11:00am - 12:00pm -
       


      Students from the Sunshine Coast campus and the Squamish Learning Centre who are unable to come into the office for in-person appointments may contact us to make alternative advising arrangements. Please email finaid@capilanou.ca for support.    

       

      Advising Appointments

      Financial Aid and Awards offers pre-booked 30 minute advising appointments for students wishing to meet one-on-one with a Financial Aid Advisor for support with specific questions and issues.  Appointments should be booked one or more days in advance.   

      30-Minute Pre-Booked Appointments are available during the following times:
      Monday1:00pm - 1:30pm1:30pm - 2:00pm
      Tuesday - 
      Wednesday2:00pm - 2:30pm 2:30pm - 3:00pm 
      Thursday -
      Friday10:00am - 10:30am  10:30am - 11:00am


      Students from the Sunshine Coast campus and the Squamish Learning Centre who are unable to come into the office for in-person appointments may contact us to make alternative advising arrangements. Please email finaid@capilanou.ca for support. 

       

      Information and Services

    •  
      Ensure that you check your Capilano University student email account (my.capilanou.ca) on an ongoing basis; all email correspondence from Financial Aid and Awards will be sent to this email address only.

      To respect your confidentiality and privacy, your photo I.D. must be presented when you visit a Financial Aid Advisor. For government student loan matters, your social insurance (SIN) card must be produced.