Are you a student experiencing a challenging situation, or feeling confused or overwhelmed navigating university policies, processes and supports?
Our office provides information about on-campus and community-based services, CapU policies and procedures and complaint processes.
CapU staff and faculty can consult with the Student Affairs team to share their concerns about a student's well-being and ensure appropriate resources and connections to support services are available.
Additionally, staff and faculty can consult with us about a student's behaviour or conduct and receive information about procedures outlined in the Student Code of Conduct, Sexual Violence and Academic Integrity policies.
Our services
Your Early Support (YES)
Our advisors can help you identify where to go and how to access services and resources when you have personal or academic challenges.
learn more about YES
Student Code of Conduct
We help with alleged student misconduct and policy info, advise on resolution pathways and oversee misconduct reports and investigations.
read the code of conduct
Sexual Violence Support
Access free and confidential support, safety planning, resources, referrals and learn about reporting options under the Sexual Violence Policy.
Sexual Violence Support
Complaints and Appeals
Understand your rights, responsibilities and options for making and resolving complaints about a department, service, faculty or staff member or information about student-related appeals.
Learn about complaints and appeals
Academic Integrity
We provide Academic Integrity Policy guidance to all campus community members. We can help clarify the current policy, and we also track reports of academic integrity cases.
Learn about the academic integrity policyBook an appointment
We offer in-person, virtual and phone appointments to students at the North Vancouver campus, and virtual or phone appointments to students attending the CapU Squamish campus, kálax-ay Sunshine Coast campus, in online programs or CapU students at the Ts̓zil Learning Centre.
Student Affairs advisors are available by appointment, Monday-Friday, 9-4 p.m.
For non-emergency needs, call us during business hours at 604 990 7908 or email studentaffairs@capilanou.ca.
If you are in a crisis or an emergency
Student Affairs does not offer emergency or crisis response. If you're in an emergency or immediate crisis, please call 9-1-1 or alert campus security.
CapU offers free personal clinical counselling for students struggling with their mental health. Contact our Counselling Services area to learn more.
If you require additional crisis response services, please visit CapU's 24/7 Mental Health Crisis Supports page.
We are also not equipped to offer guidance on course selection or academic planning; however, you can contact our Academic Advising department to learn more about planning your future at CapU.
