ELS is an academic support service for non-native speakers of English enrolled in courses at Capilano University. ELS is designed to assist students with their reading, writing, speaking and listening skills.

English Learning Centre at the Learning Commons

Student Support

ELS provides 30-minute one-on-one learning support sessions with an instructor who has expertise in language learning. The sessions are by appointment only (see schedules below) and are either online through video conferencing or in person in the Learning Commons in the Library Building.

Types of Support Offered

Reading/Vocabulary Grammar/Writing Listening/Speaking

Clarification of course assignments

Overview of academic writing styles

Overcoming pronunciation challenges

Academic text comprehension

Academic writing/grammar

Conversation confidence building

Guidance with critical thinking

APA and MLA citation

Academic listening strategies

Learning and retaining new vocabulary

Sentence structure

Group discussion strategies


Editing checklist development


Online ELS Appointments

  1. Scroll down to the “Schedules” section of this page and choose the desired ELS service. If you don't see your program listed, choose "General ELS."
  2. Click on “Make An Appointment.”
  3. Choose an instructor and an appointment date/time.
  4. Fill in your personal information carefully; be sure to use your Capilano email address and provide a current phone number. Indicate “online” or “in person” in the “Support:“ area along with other details regarding the type of support you need and click “Submit.” 
  5. You will receive 2 emails when making an in person appointment and 3 emails when making an online support appointment.

A) Appointment Confirmation Email: If you need to cancel your session, please use the link provided. 

B) ELS Instructor Email: An ELS instructor will contact you before your appointment and request a digital copy of your assignment and the instructions.  

C) MS Teams Notification Email: You will receive a notification that your ELS instructor has created a private MS Team for you to use for ELS sessions.

  • Click “Open Microsoft Teams” Button
  • Click “Accept”
  • Open MS Teams in Webapp or download the MS Teams app to your desktop (preferred) 
  • Use your Capilano email information to login
  • Your meeting will take place here at the scheduled time.

Note: It’s important for students to fill in their Capilano email addresses and phone numbers accurately in order for ELS to contact you with your appointment information.

Summer 2022 Schedules

General ELS support is for Capilano University students who are non-native speakers of English and registered in academic programs at the University.

In-person appointments are held in the Learning Commons in the Library Building, and online appointments are held through MS Teams video conferencing.

Summer 1:  May 11–July 1

Day Time Instructor

1–4 p.m.

Steve King (Learning Commons or online)


1–4 p.m.

Steve King (online only)


5–8 p.m.

Steve King (online only)


11 a.m.–1 p.m.

Ferdos Jamali (online only)

1–3 p.m.

Steve King (Learning Commons or online)


10 a.m.–1:30 p.m.

Ferdos Jamali (online only)

Summer 2: July 4–August 19:

Day Time Instructor
Monday 12–3:30 p.m. Nicholas Jennings (online only)
Friday 10 a.m.–12 p.m. Nicholas Jennings (online only)

Note: Limit your ELS appointments to two 30-minute support sessions a week.

If you would like to go over a writing assignment, send the instructor a digital copy of the draft and the assignment instructions before the appointment time.

If you plan to have your appointment in person, bring a printed copy of your assignment to the Learning Commons.

Make an appointment

Learning Resources: Check out our fantastic collection of language resources on English Language Support.


Have questions?

English Language Support (ELS)

Library Building, room LB126