• Studying

      Advising Centre

      • To contact us, you can:
        Visit us in BR238 on the second floor of the Birch Building at the North Vancouver campus.

        Email: advising@capilanou.ca

         Phone: 604.984.4900

        We encourage booked appointments so that all visitors can be met promptly. For quick questions, we now have Quick Answers Advising in BR238 and assisted self-service program planning where your questions can be answered quickly or a future appointment can be made.

      • Course Planning Workshops

         Course Planning Workshops are 1 hour group advising sessions on using the registration system, choosing classes, & more for newly admitted and continuing Business and Arts & Science students. Please contact the Registrar's Office at 604-984-4900 to sign up!

        When and where can I attend these workshops?

         DateTime Room 
        Tuesday, November 1010:30am-12:30p FR210 
        Thursday, November 1212:30-2:30pm FR210 

        Please visit the Advising Centre in BR238, or email admissionsandadvising@capilanou.ca to find out the next scheduled workshop.

        These sessions will provide important information on:

        • Capilano University's Calendar & Registration System
        • Program Planning
        • Services available to all students


        Mission Statement

        We focus on student success, offering advice on Capilano University programs and services through a mentoring relationship between student and advisor. We teach students the skills to make informed decisions related to their educational goals and identify opportunities for personal and academic growth. As members of the Registrar's Office, we support students in their pursuit of excellence as they develop their ability to contribute to the greater community through the application of knowledge.

        Advising Office Hours




        Booking Advising Appointments

        We encourage booked appointments (30 minutes) so that students can get the most out of their visit to our office. Booked appointments can be made by calling 604-984-4900. Be prepared to take notes and be on time.

        Please note: Only current Capilano University students, or students that have applied to Capilano University, can book 30 minute appointments.

        Quick Answer Advising

        Current students and/or applicants may also visit the reception area of the Advising Centre to speak directly with an Advisor for quick questions.

        Advisor Responsibilities

        You can expect your advisor to:

        • Be accessible to students in-person, by phone or email, and maintain confidentiality
        • Provide accurate and knowledgeable information on Capilano programs
        • Communicate Capilano policies and procedures and explain university terminology
        • Assist with setting and reinforcing realistic goals
        • Refer students to appropriate services on and off campus
        • Guide students to the tools to be self-reliant
        • Empower students to become self-directed learners and decision-makers

        Student responsibilities: what you are expected to do

        You have responsibilities in the advising partnership in order to be successful:

        • Prepare for each appointment by researching education and career goals. Bring your questions
        • Be aware of university deadlines (application/document deadlines, drop, withdrawal, graduation application), program requirements and academic policies (including probation or required to withdraw status)
        • Clarify educational values and goals and provide advisor with accurate information regarding your interests and abilities
        • Follow up on referrals provided to you by your academic advisor. Ask more questions if you don’t understand or have concerns
        • Accept responsibility for decisions