• Studying

      Advising Centre

      • To contact us, you can:
        Visit* us in BR238 on the second floor of the Birch Building at the North Vancouver campus.
        Email: advising@capilanou.ca  Phone: 604.984.4900

        Please noteWe encourage booked appointments so that all visitors can be met promptly. For quick questions, we now have Quick Answer Advising in BR238 and assisted self-service program planning where your questions can be answered quickly or a future appointment can be booked for you. 

      • Mission Statement

        We focus on student success, offering advice on Capilano University programs and services through a mentoring relationship between student and advisor. We teach students the skills to make informed decisions related to their educational goals and identify opportunities for personal and academic growth. As members of the Registrar's Office, we support students in their pursuit of excellence as they develop their ability to contribute to the greater community through the application of knowledge.

        Advising Office Hours

        Monday8:30am - 4:00pm
        Tuesday8:30am - 4:00pm
        Wednesday10:00am - 4:00pm
        Thursday8:30am - 4:00pm
        Friday8:30am - 4:00pm

        Booking Advising Appointments

        We encourage booked appointments (30 minutes) so that students can get the most out of their visit to our office. Booked appointments can be made by calling 604-984-4900. Be prepared to take notes and be on time.

        Quick Answer Advising

        Current students and/or applicants may also visit the reception area of the Advising Centre to speak directly with an Advisor for quick questions.

        Advisor Responsibilities

        You can expect your advisor to:

        • Be accessible to students in-person, by phone or email, and maintain confidentiality
        • Provide accurate and knowledgeable information on Capilano programs
        • Communicate Capilano policies and procedures and explain university terminology
        • Assist with setting and reinforcing realisitc goals
        • Refer students to appropriate services on and off campus
        • Guide students to the tools to be self-reliant
        • Empower students to become self-directed learners and decision-makers

        Student responsibilities: what you are expected to do

        You have responsibilities in the advising partnership in order to be successful:

        • Prepare for each appointment by researching education and career goals. Bring your questions
        • Be aware of university deadlines (application/document deadlines, drop, withdrawal, graduation application), program requirements and academic policies (including probation or required to withdraw status)
        • Clarify educational values and goals and provide advisor with accurate information regarding your interests and abilities
        • Follow up on referrals provided to you by your academic advisor. Ask more questions if you don’t understand or have concerns
        • Accept responsibility for decisions