Fall/Spring 2021/2022 information
CapU housing remains open and will continue to provide accommodation to CapU students through academic year 2021/2022 semester. If you wish to apply, go to our housing portal.
With some classes going online, what are the academic eligibility requirements to live in CapU housing?
Students will be required to be enrolled in at least 9 credits each term (in-person or online) to maintain their eligibility for CapU Student Housing.
What happens after I receive an offer for CapU housing? Is there a deadline to accept? What if I don’t accept it before the deadline?
When you are offered a room in CapU Housing, an email will be sent to your CapU email and residence portal. The offer email contains information about how to proceed and accept your offer. The offer email also contains the deadline to accept the offer. If you don’t accept your offer by the deadline, the offer will expire and your application will be cancelled.
Contact housing for more information.
Following the advice of the Health Authorities, we will be offering both single and double rooms. As we only have limited amount of available single rooms, offers will be sent out based on the type of room available. Make sure you read your offer letter and residence contract to understand the conditions of your offer.
If I accept my offer and later find out my program will be fully online, can I cancel my offer? Can I move my offer to January 2021?
Capilano University has released the courses for Spring 2022 and their mode of delivery. Contact your program/department if you have questions about your program mode of delivery. If you cancel your offer, your application will be cancelled.
Due to the limited available rooms in housing, offers cannot be transferred to the next term.
You will be added to the waitlist and you will received an offer when selected by lottery. Lottery is done as rooms become available.
Your room/building will be provided to you when you arrive for move-in. This is because we continue to change rooms and community as needed until move-in day.
By transit: CapU student fees include a U-Pass, giving students unlimited access to TransLink bus, rail and ferry services. To get between campus and student housing, students catch the #212 bus to Phibbs Exchange and change to the #239 bus to CapU. The total trip takes about 20 minutes. The #212 bus provides service every 30 minutes, and the #239 bus provides service every 10 to 12 minutes. Visit Translink Mobile Services for more details.
By bike: An on-street bike route connects the campus with the Dollarton CapU housing. Convenient outside bike storage is provided on campus and at the student housing.
By car share: CapU and Evo are partnering to bring car sharing to CapU and CapU student housing. The pilot project will give students more options for getting between the campus and student housing.
By car: Limited parking is available on a first-come, first-served basis. Costs, if any, are still being considered. It is important to note that demand for parking spaces may, at times, exceed the space available. All vehicles must be registered with student housing upon move-in. Students are encouraged to use transit, cycle or car share.
Demand for student housing is high. Students need access to safe, clean and comfortable housing that is also reasonable. The off-campus location is the first phase of student housing to meet that demand. Our goal is to provide student housing in on- and off-campus residences. Planning is underway as we look at options to best serve our campus community. Our longer-term plans include on-campus housing.
Please visit Apply For Residence for detailed information and to submit your application.
log in using your student login username and password. If you do not yet have your student login information and have already submitted an application to CapU, please contact firstname.lastname@example.org for assistance. All current and new students, who are registered full-time (nine credits) at CapU are eligible for student housing.
Summer Eligibility: During the Summer term, students are not required to be enrolled in courses in order to live in residence, but must have studied at CapU during the previous (Spring) term.
Students who apply for housing by the deadline in each application round will receive priority consideration. Most of our double rooms are prioritized for students entering their first year of studies at Capilano University, with additional consideration given to international students and students living outside of areas local to North Vancouver.
Our single rooms are prioritized for students continuing their studies at Capilano University and students with an identified need for special accommodation. Additional consideration will also be given to students who have previously lived in CapU Residence.
Would I be given priority if I currently live outside mainland Vancouver, out of province or outside Canada?
Due to limited available spaces in housing, room offers will be sent to applicants first based on their application period, then as rooms become available, using a lottery system. For more information about application periods, please see important dates. For those that have applied and wondering what their odds are, we will continue to send out offers as rooms become available through out the summer. This means that we may open up additional spaces for applicants, as our inventory allows.
No. The shared accommodation is only suitable for individual residents.
The housing fees include a bed, storage, desk, chair and closet for each student. Rooms are equipped with high-speed, wireless Internet. Each floor in housing includes a common lounge, shared washroom and shared showers.
The fee also includes a daily meal plan that provides a range of healthy breakfast, lunch and dinner options in the dining hall as well as $300 in dining dollars that can be used for meals on campus.
During the application process, you will be asked to create a profile and screen name to be used in our online roommate matching portal. Shared accommodations are single gender only. Through the portal, you will be given the opportunity to browse prospective roommates and compare interests to select the best fit for you.
No pets are allowed. Guide and service dogs are permitted, but must be registered with Student Housing Services and Accessibility Services.
In partnership with CapU’s Accessibility Services, we are taking steps to make these older buildings more accessible for everyone, including automatic door access to the main residence building (Grouse Hall) and to the dining hall. The washrooms and showers are also universally accessible. In addition, Accessibility Services will continue to work with Student Housing to address student needs and make the property more accessible and inclusive for all ages and abilities.
For all inquiries or to book an appointment with an Accessibility Services Advisor, please call 604 983 7526 or for an email response at email@example.com.
CapU student housing is located in a growing neighbourhood with a number of amenities and services within short walking, biking or transit distance. Amenities includes coffee shops, restaurants, grocery shopping and social activities such as rock climbing and laser tag.
Residence fees are broken down into four payments. Application fees are payable using a credit card on the application portal, when you apply for housing. Confirmation fee are to be paid using a credit card when you receive a housing offer and you want to accept on the application portal. Fall and Spring semester fees are posted to your student account in the 2nd week of each semester. Payment can be made the same way you pay your tuition.
Arrival and move-in
You will receive an email via your CapU email address and your residence portal, about the move-in date and time.
Students can move in from Jan 2, 2022. If you are a new student, you are expected to move in by Jan 15, 2022.
Early move-in means arriving in housing prior to the move-in date. You must have received and accepted a housing offer before making a request for early move-in. We may not be able to accommodate all early move-in request, but we encourage you to contact firstname.lastname@example.org to make your request.
Yes you can arrive after move-in date. Email housing to let us know when you plan to move-in and we will arrange for your arrival.
Students coming from within Canada will not have to self-isolate. Students coming from outside Canada may need to isolate before moving into residence. More information regarding this process, please see COVID-19 Information for International Students.
I am a domestic student coming from outside lower mainland Vancouver or from outside B.C., do I need to isolate when I arrive residence?
At this time, visitors from other provinces within Canada can enter B.C. and do not need to isolate. People coming from outside B.C. are expected to abide by all Public Health protocols.
At this time, we will not have student athletes or Residence Advisors assisting with moving students into rooms due to physical distancing requirements. Students are permitted to have one family member/friend to assist them with their move.
You are allowed to bring one (1) person to help you move in. You and your helper may be required to wear a mask while on residence property.
Living in Student Housing
For our housing orientation this year, we have created both virtual and in-person orientation experience that will provide you with everything you need to know about living in housing (details about how to access this will be emailed to your CapU email accounts).
Housing services have created an Addendum (pdf) for academic year 2021-22, that outlines expectations from all students.
Signage have been placed in all entrances, halls, and shared spaces.
Hand sanitizers and hand soaps dispensers have been places in various location around our buildings.
Cleaning and sanitizing of shared and common spaces are done more frequently.
While the restrictions may require us to limit interaction in physical spaces, our team is working hard to adapt our current practices and design exceptional experiences for you. This may mean that we interact in smaller groups, one-on-one and virtually. It may not look like it has in previous years, but we are committed to providing you with a great housing experience – even in the most challenging times!
Yes, occupancy limits will be posted outside and inside these room and compliance of this limit will be enforced.
Students moving into residence in September are committed to the terms and conditions of the 8-month Residence Agreement. We ask that you contact us at email@example.com when you need to move out and we will provide you with information based on your situation.
When you move into Residence, it is your responsibility to comply with the conditions outlined in the Residence Agreement and Standards (pdf). If you withdraw from residence because you are no longer registered in courses, you will be credited residence fees from the day you move out, less a processing and administration fee of $500. Students who remain in courses who move out of residence are not entitled to any credit of residence fees. Please refer to the Residence Agreement (pdf) for the full policy on withdrawing from residence after moving in.
Will on campus services like counselling and student services still be available to Residence students?
Yes. More information regarding services and hours will be provided during Orientation.
There will be many procedures put in place to promote a healthy living environment for our residents. Please ensure you read the COVID guidelines and follow all Rights and Responsibilities.
Following the direction of our health authorities and the BC Restart Plan, all students, employees, and visitors present on our main campus, CapU Housing, and kálax-ay/Sunshine Coast campus may be asked to wear a non-medical mask in all indoor common areas.
These areas include building entryways, atriums, hallways, stairwells, washrooms, and study areas. Confined corridors, contained washrooms, and narrow staircases—along with larger spaces where people tend to gather—all create physical distancing challenges.
Combined with other safety measures including frequent hand-washing and staying home when sick, non-medical masks are a protective measure in preventing the spread of COVID-19.
Masks will be available for purchase on campus. Those unable to wear a mask are expected to maintain a safe distance from others.
Learn more about how to safely and effectively wear a mask from the BC Centre for Disease Control.
If a resident tests positive for COVID-19, they may be moved to an area where they can appropriately self-isolate. There’ll be enhanced cleaning and sanitization in the shared spaces where the resident spent most of their time. If you need to self-isolate, you’ll be provided with support from student housing services.
For more information, visit CapU Residence—Frequently Asked Questions.
Facilities (cleaning, etc.)
Prior to arrival, our cleaning team will clean and prepare your residence rooms. After you have arrived, it is the student’s responsibility to clean their own room.
Our custodial services team will be responsible for cleaning common areas such as washrooms, shower, laundry, common/lounge room, hallways, and stairwells.
If you notice something that needs cleaning, put in a maintenance request and the work will be allocated to our maintenance or cleaning staff.
Housing Services has added cleaning staff and extended daily cleaning hours in shared spaces.
Laundry rooms will be open to students 24/7 and in-room occupancy limits will be posted inside and outside the room.
Instructions and protocols to follow while in the laundry room and prior to and following use of machines will be posted in the laundry rooms.
It is the student’s responsibility to wipe-down the touch points of the washers and dryers prior to and after use.
General cleaning by custodial staff will be completed frequently in all laundry areas.
There will be dine-in and take-out options available. Students will be able to eat in the dining hall or take their meals to go.
Our meal plan is a declining-balance meal plan. The declining-balance meal plan operates like a debit card. We load your meal plan dollars onto your student card and every time you make a food purchase, in residence or on campus, the cost is subtracted from the dollar balance remaining in your account. Further information to come.
The housing meal-plan is mandatory for all students in housing. If you have any dietary needs please contact firstname.lastname@example.org with your dietary needs.
Food services will be available on-campus for academic year 21/22. More information will be available in September.