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Access to information regarding your student is far different than it was during high school. We are required by law to protect each student’s privacy and therefore your student has the right to complete confidentiality. As a consequence, only the student is permitted to access the information on their student record. This information includes grades, courses, student schedule, academic status and fees owing. We appreciate that this can be difficult, especially if you were heavily involved in your student’s education to this point. However, learning to manage and take control of administrative responsibilities is an important part of every young student’s development.
Due to confidentiality requirements, we cannot report to you any problems that arise (for example, your student isn’t attending classes). We also are not able to discuss details of your student’s record with you unless a current authorization, signed by the student, is on file in the Registrar’s Office at Capilano University.
There are times when concerns about safety override the commitment to privacy. In compelling circumstances affecting the health or safety of an individual, information about the student will be released to emergency personnel. In compassionate circumstances, Capilano University will attempt to facilitate contact with a spouse, a close relative, or a friend of a student.
Capilano University | 2055 Purcell Way, North Vancouver, British Columbia Canada V7J 3H5 Tel: 604.986.1911
Sunshine Coast | 5627 Inlet Avenue, Sechelt, British Columbia Canada V0N 3A0 Tel: 604.885.9310