If you need to change your CapU password for any reason, you can do so by following the steps below.

  1. Go to myCapU Account and enter your username in the Username field and your current CapU password in the Password field.

  2. Click Login.

  3. From the Main Menu, click Personal Information.

    myCapU Account at Capilano University

  4. From the Personal Information menu, click Change Password.

    SSB Change password

  5. When prompted for a new password, type the current password in the Enter Current Password field and the new password in both Enter New Password and Re-enter New Password fields.

    Note: Your password must be at least 6 characters long. It is advisable to choose a password that contains at least one letter, one number, and a special character.

    SSB new password

  6. Click Change Password.

  7. If a password was updated successfully, you should see the Main Menu of the myCapU Account.


Have questions?

IT Services

IT Client Services
604 984 4952
Library Building, room LB101