As a faculty member, you have several options for accessing Capilano University emails, contacts, tasks and calendars after retirement. Choose one of the options below and email IT help to request your faculty retiree email.

Option 1: New retiree email account

  • You will be given access to a retiree email address firstnamelastname@retired.capilanou.ca (where firstnamelastname is your current Capilano University username)
  • For one year, emails sent to your previous email address firstnamelastname@capilanou.ca will be forwarded to your retiree email address and responded to with an automatic message indicating that you have retired and can be reached at firstnamelastname@retired.capilanou.ca  
  • You can choose the wording of the automatic message response
  • All old emails, contacts, tasks and calendars will be accessible when you access your retiree email account
  • The retiree email account will have a 300mb size limit; please clean up your Capilano University email before retirement to fit within that limit

Option 2: Forwarding to a personal email account

  • For one year, emails sent to your previous email address firstnamelastname@capilanou.ca will be forwarded to your personal email address of choice and responded to with an automatic message indicating that you have retired
  • You can choose the wording of the automatic message response

Option 3: Special extension for research purposes

  • You can receive an extension of two years, if you continue to do research or other activities where associating with the University is beneficial for both parties
  • This special extension requires the approval of your dean
  • You will continue using your current Capilano University email account for two years
  • If you wish to continue after the two years, you can request an extension again as long as you acquire a new approval from your dean

Guides

Self-Help

Within the Self-Help page you can find solutions to common problems:

  • I need to clean up my Capilano University email to fit within the 300mb email quota
  • I am not receiving email sent to my @retired.capilanou.ca email address
  • I can't log in to my @retired.capilanou.ca email