If you need to change your CapU password for any reason, you can do so by following the steps below. 

  1. Go to Employee Self-Service and enter your username in the Username field and your current password in the Password field. 

    Banner 9 Login

  2. Click Login.

  3. From the Banner menu, click Personal Information, then Change Password.
    Banner 9 menu - Personal Information - Change Password 
  4. When prompted for a new password, type the current password in the Enter Current Password field and the new password in both Enter New Password and Re-enter New Password fields.

    Note: Your password must be at least 6 characters long. It is advisable to choose a password that contains at least one letter, one number, and a special character.

    SSB new password

  5. Click Change Password.

  6. If the password was updated successfully, you should see the Main Menu of the Employee Self-Service.


Have questions?

IT Services

IT Client Services
604 984 4952
Library Building, room LB101