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The university remains open. Classes and campus services are operating remotely at this time. The Registrar's Office is serving students remotely 9 a.m.-3 p.m. via email at firstname.lastname@example.org and phone at 604 984 4900 (or +1 604 984 4900 from outside Canada).
The Birch Building cafeteria space is open as a quiet study area for students who need Wi-Fi access. With classes and campus services are operating remotely, any students or employees working on main campus are asked to check in with Campus Security by calling 604 984 1763, emailing email@example.com or using the "Work Alone" function on the CapUSafe app so they can be alerted in the event of an emergency situation.
Yes, the seating area in the Birch Building cafeteria has Wi-Fi access and is available as a quiet study space for the summer semester. Students are asked to check-in with Campus Security if they are on campus. Contact Campus Security by phone at 604 984 1763, email at firstname.lastname@example.org or via the CapUSafe app.
Students can expect that most courses in fall 2020 will be delivered online. Only a select number of small classes may be held in-person where learning requires specialized equipment, such as research laboratories. This is in keeping with the approach taken by the majority of post-secondary institutes in Canada for fall 2020 and 2020-2021.
Like all universities, Capilano University is working through plans for Fall 2020. On Friday, June 12, we provided an update on course delivery in the 2020-2021 academic year based on current information and guidance from our Provincial Health Officer. British Columbia moved into Phase Two of its COVID-19 pandemic response on May 19 and Phase 3 on June 24, 2020. The University, like the Provincial Government, is taking a careful and calculated approach to planning for the fall.
(updated July 24, 2020)
Yes, this is a great time to be a student at Capilano University. Our teaching faculty are focused on re-structuring their courses for an online environment. With courses taking place remotely, students are learning that our programs are rooted in our people and their expertise as educators, scholars and industry leaders. A university education supports life-long aptitudes in problem-solving, adaptability and resiliency that that are essential to work and life in the 21st century.
Fall classes will begin online and will be provided primarily online throughout the fall semester. At this time, only a select number of small classes may be held in-person where learning requires specialized equipment, such as research laboratories. This is in keeping with the approach taken by the majority of post-secondary institutes in Canada for fall 2020 and 2020-2021.
(last updated July 24, 2020)
Yes! The CapU student residence remains open and will continue to provide accommodation to CapU students for the 2020-2021 academic year. Learn about our student housing and how to apply.
For all questions related to student housing for the 2020-2021 academic year please contact email@example.com.
(updated June 17, 2020)
The Registrar's Office is available to assist students through phone or online advising appointments.
For questions related to academic advising, financial aid or registration you can contact the appropriate team:
Academic advising: firstname.lastname@example.org
Financial Aid: email@example.com
For more information please call 604 984 4900.
While the course delivery format has changed, CapU courses continue to be taught by our highly experienced faculty, student services continue to be offered and campus facilities continue to operate. University fees ensure CapU is able to continue teaching and serving students. To accomplish that, tuition fees cannot be reduced.
We know the current changes due to COVID-19 have brought financial hardship for some students. Capilano University is responding, along with the provincial and federal governments, with emergency financial assistance for students. Contact Financial Aid at firstname.lastname@example.org for more information.
Capilano Students’ Union (CSU) provides students with information about CSU fees on its website.
Our teaching faculty are focused on re-structuring their courses for delivery in an online environment. Nearly 200 faculty members have completed a micro course on online teaching to enhance the student experience, support active online learning and foster student success. Building online communities of learners through high engagement between faculty and peers is a key direction for Capilano University this fall.
As well, all our student services and the Capilano Students’ Union have successfully transitioned to online and remote delivery to continue to serve students, and build and support the student community this year.
I have been accepted to start Capilano University in fall 2020, but I am unsure what it will be like to take my courses online. Is it possible to defer my acceptance to a future term?
This is a great time to be a student at Capilano University. Our teaching faculty are focused on delivering instruction in an online environment, and committed to delivering a high-calibre learning experience.
Below is information on deferring a start date for Canadian and International students.
Students entering a non-cohort program at Capilano University may be eligible for a deferral in certain circumstances. Non-cohort students may submit a Request for Deferred Admissions. Please note, there is no guarantee you will be granted the request. If you choose to withdraw from the program, please also refer to the Fee Refund page on our website.
Cohort-based programs at Capilano University do not offer deferral of admissions. If you choose to decline admission to a cohort-based program, you would be required to re-apply for the next intake, go through the admissions process again and compete for a seat with the next application intake – no additional application fee payment is required. Admissions for future terms is not automatic or guaranteed.
If you are unsure whether you are registered for a cohort or non-cohort program, please contact your School or Faculty for more information.
If the program you have been accepted into for the fall semester is not offered in an adapted online format, we will defer your acceptance to the next available intake. We will be in touch with you if this is the case. If you would prefer not to start in the fall, you can submit a Request for Deferred Admissions. Please note, there is no guarantee you will be granted the request. If you choose to withdraw from the program, please refer to the Fee Refund page on our website.
The U-Pass BC program is administered by the Capilano Students' Union (CSU). The CSU worked closely with its partners at TransLink, other student associations, and post-secondary institutions to temporarily suspend the U-Pass BC program from April 1 when course-delivery moved online due to the COVID-19 pandemic.
The current suspension agreement, signed by all publicly funded post-secondary institutions in Metro Vancouver, expires on August 31, 2020. This means currently, the regular U-Pass BC contract will take effect again from September 1st, 2020 and all eligible students will be automatically assessed the $42.50 U-Pass BC fee and be able to load a U-Pass BC onto their Compass Cards for region-wide travel.
The CSU is working with its partners at TransLink, other student associations, and post-secondary institutions across Metro-Vancouver to find the best path forward for this program for 2020-2021.
For questions and comments regarding the UPass, please contact the CSU at email@example.com.
(updated July 16, 2020)
We’ve created a dedicated email channel: firstname.lastname@example.org to answer questions from students and employees related to COVID-19 and campus operations.
Accessibility Services is available to serve students remotely via phone and email between 8:30 a.m.-4 p.m., Monday to Friday. If you require any assistance with your accommodations, specialized software, exams or communication with an instructor, please call 604 983 7526 or email email@example.com. If you require any assistance, visit for more information. For current students registered with , your Notification of Accommodation letter(s) for Summer 2020 semester will be sent directly to your Instructor by our office.
Athletics and Recreation: Our Athletics and Recreation staff are supporting students and employees with staying active virtually through a series of recreation challenges and the 2020 Recreation Movement that provides access to online workout classes from 100+ colleges and universities in the comfort of your own home. Athletics and Recreation information is found on the Capilano Blues website. Follow the Capilano University Blues on Twitter, Facebook or Instagram for the latest updates. The Centre for Sports and Wellness on main campus is currently closed.
Birch Building Cafeteria is open 7:30 a.m.–4:30 p.m., Monday to Friday as a study area for students and faculty who need Wi-Fi access. Food services are suspended. If you are on campus, please be advised to bring your own food until further notice.
Bookstore is open online and staff members are available 9 a.m.–3 p.m., Monday to Friday to answer questions by phone and process online orders. Through the online book store, students and faculty can purchase textbooks and course materials. The bookstore is offering FREE shipping (on local orders) and in-person pick-up dates. Please contact the Bookstore by phone 604-984-4972 or email firstname.lastname@example.org.
Campus Security continues to operate 24/7. If you need assistance or have a question about safety and security on campus, please call 604 984 1763 or email Campus Security at email@example.com.
Career Development Centre (CDC) staff members continue to provide resources and information on job opportunities. Appointments are available online, by phone or email. Login to Career Hub to book appointments, access resources and job postings. Access the FAQ guide for COVID-19 income support information. Contact the CDC by email at firstname.lastname@example.org and by phone at 604 984 4965. Students can also follow us on Instagram, Facebook and Twitter and read our monthly Career Talk newsletter in your CapU inbox. More information is found on the Career Development Centre webpage.
Contact the CDC at email@example.com or 604 984 4965. Students can also follow us on Instagram, Facebook and Twitter and read our monthly Career Talk newsletter in your CapU inbox. More information can be found on the Career Development Centre webpage.
Centre for International Experience staff and Immigration Advising services continue to assist students while working remotely. Please email firstname.lastname@example.org to connect with our team.
Computer labs & printers are available on campus for students without personal access to these resources. Two dedicated computer/printer labs, FR210 and FR213, in the Fir Building are open 7:30 a.m.–4:30 p.m, Monday to Friday.
Counselling Services are available via telephone. Contact hours are 8:30 a.m.-4 p.m, Monday to Friday. Please call 604 984 1744 or email email@example.com to make appointments. In May and June, appointments are available Monday to Friday, in July appointments are Monday-Thursday and in August appointments are available Monday, Tuesday and Thursday. For urgent situations outside these hours, students can call the 24 hour BC Crisis Centre line 604 872 3311. Visit Health and Counselling Services for more information.
English Language Support (ELS) provides one-on-one feedback on writing, reading, speaking and listening assignments of CapU students who are non-native speakers of English. Support is offered by appointment through audio/video conferencing. For more information, please visit the English Language Support webpage.
Indigenous Student Services are available to all self-identifying Indigenous students. Students can access supports via the “Self-Identifying Indigenous Students” group on Microsoft Teams. Individuals can have private chats with our Student Success Specialists, review Indigenous-specific resources and reach out to fellow students or students within their programs. For email contacts and more information visit the CapU Indigenous Students webpage.
IT Services is available 8 a.m.-5 p.m., Monday to Friday, via email: firstname.lastname@example.org. Visit for updates to services.
Learning Support Services are available online and by phone or email. A learning specialist can help you plan, time manage and develop “learning at home” strategies. Visit Resources for Students for study skills handouts. Register for upcoming webinars: Success Starts with the Course Outline, It’s All in the Focus, Getting the Best Grade on an Online Exam. Call 604 984 1744 or email email@example.com to arrange an appointment.
Library Services are available throughout the summer, including access to all digital resources through the Library Website, interlibrary loan of electronic articles, and Research Help Desk online. Have a question for the Library? Email firstname.lastname@example.org and a staff member will get back to you. Unfortunately, we are not lending physical items until further notice. If you have materials checked out from spring term, you can return them to the drop box at the west entrance to the library or keep them until the campus reopens.
Math Learning Centre services are now online through WebEx. To ask questions of the instructor on duty, visit: https://capilanou.webex.com/join/dbaxter
Registrar's Office is available to assist students through phone or online advising appointments. For questions related to academic advising, financial aid, prospective student advising or registration, you can contact the appropriate team:
Academic Advising contact: email@example.com
Financial Aid Advising contact: firstname.lastname@example.org
Registration contact: email@example.com
Student recruitment contact: firstname.lastname@example.org
Research Help Desk is online. Need help from a librarian? Just type your question into the chat box on the Ask a Librarian page. Between May 19-June 26 and July 6-August 21, we are online and available to help you during our regular hours. On evenings and weekends, the AskAway chat service is available—same chat box, same great assistance. You can also send your question to email@example.com.
Social Science Student Success instructor can provide help with assignments for any social science courses via email firstname.lastname@example.org. Visit the Social Science Student Success instructor for more information.
Student Life Hub staff are available on Instagram (@capustudentlife) and Facebook from 10 am - 2 pm Monday to Friday. Students can chat with staff or call via Facebook or Instagram if you are feeling lonely or want to share your day. The Hub team ill also be hosting live video chats and challenges for students. To find out more follow @capustudentlife.
Student Rights and Responsibilities questions are answered by the Student Rights and Responsibilities Advisor 8:30 am - 4 pm, Monday to Friday. The Advisor is available to support you with information for a variety of needs. If you have concerns about student conduct, a student in distress, academic misconduct, harassment, bullying or sexual violence, you can access confidential support, information and referrals. To book an appointment or for consultation you can email email@example.com or call 604 802 9422.
Writing Centre instructors are available Monday to Friday to provide feedback on students’ written assignments by email. Once a student has submitted an assignment for feedback, you can expect a reply within two business days. Visit capilanou.ca/writing-centre for detailed instructions and to download popular Writing Centre handouts and access MLA and APA Citation Guides.
We currently have reduced operating hours on main campus.
Building hours 7:30 a.m. - 4:30 p.m.
Service hours 9 a.m. - 3 p.m.
CapU Lonsdale: Our CapU Lonsdale location is closed and staff are working remotely.
kálax-ay Sunshine Coast Campus: All learning at our campus in Sechelt has moved online. Please contact campus at: firstname.lastname@example.org or by phone at: 604 885 9310. between 9 a.m.–3 p.m.. Monday to Friday.
The Ts̓zil Learning Centre, Mount Currie: The Ts̓zil Learning Centre is closed until further notice.
Sites closed on Main Campus
Bookstore: The Bookstore is open only online, by phone or email. However, our staff members are available 9 a.m.–3 p.m., Monday - Friday to answer questions by phone and process online orders of textbooks. The online book store remains open for purchasing textbooks and all books ordered will be delivered to your home or business address. Please contact the Bookstore by phone 604-984-4972 or email email@example.com.
Library: The University’s Library (including the second and third floors of the Library Building), First Nations Student Services and Learning Commons are closed with services provided remotely. Dedicated computers and printers are available in the Fir Building (Fir 210 and Fir 213) for students without personal access to these resources. Visit the Library website for more information.
Centre for Sport and Wellness: All active health programs, weight room, change rooms/showers and gymnasium is closed until further notice. We recognize the importance of health and wellness during this time and encourage our community members to be active outside until we can re-open our facilities and programs. Refunds for programs will be assessed once a date for resumption of service has been determined.
Health Services & Dental Clinic: Services are closed until further notice.
All campus tours, space rentals, external filming on campuses and external bookings have been cancelled until further notice
Our cleaning and custodial staff have implemented infectious disease cleaning protocols that incorporate viral disinfectants (Virox) in their regular custodial practices. We have increased frequency of cleaning common, high-touch surface areas up to six to eight times per day (i.e., door handles, railings and keyboards) and custodial staff are deep cleaning key areas on a regular basis after hours. We continue to have cleaners on campus seven days a week.