Accessibility Services is available to serve students remotely via phone and email between 8:30 a.m.-4 p.m., Monday to Friday. If you require any assistance with your accommodations, specialized software, exams or communication with an instructor, please call 604 983 7526 or email email@example.com. If you require any assistance, visit for more information. For current students registered with Accessibility Services, your Notification of Accommodation letter(s) for Summer 2020 semester will be sent directly to your Instructor by our office.
Birch Building Cafeteria is open 7:30 a.m.–4:30 p.m., Monday to Friday as a study area for students and faculty who need Wi-Fi access. Food services are suspended. If you are on campus, please be advised to bring your own food until further notice.
Bookstore is open online and staff members are available 9 a.m.–3 p.m., Monday to Friday to answer questions by phone and process online orders. Through the online book store, students and faculty can purchase textbooks and course materials. The bookstore is offering FREE shipping (on local orders) and in-person pick-up dates. Please contact the Bookstore by phone 604-984-4972 or email firstname.lastname@example.org.
Campus Security continues to operate 24/7. If you need assistance or have a question about safety and security on campus, please call 604 984 1763 or email Campus Security at email@example.com.
Career Development Centre (CDC) staff members continue to provide resources and information on job opportunities. Appointments are available online, by phone or email. Login to Career Hub to book appointments, access resources and job postings. Build skills through our career development webinars on Tuesdays and Wednesdays from 11:30 a.m.–12:30 p.m., May 19 to June 23, 2020. Access the FAQ guide for COVID-19 income support information. Contact the CDC by email at firstname.lastname@example.org and by phone at 604 984 4965. Students can also follow us on Instagram, Facebook and Twitter and read our monthly Career Talk newsletter in your CapU inbox. More information is found on the Career Development Centre webpage.
Centre for International Experience staff and Immigration Advising services continue to assist students while working remotely. Please email email@example.com to connect with our team.
Computer labs & printers are available on campus for students without personal access to these resources. Two dedicated computer/printer labs, FR210 and FR213, in the Fir Building are open 7:30 a.m.–4:30 p.m, Monday to Friday.
Counselling Services are available via telephone. Contact hours are 8:30 a.m.-4 p.m, Monday to Friday. Please call 604 984 1744 or email firstname.lastname@example.org to make appointments. In May and June, appointments are available Monday to Friday, in July appointments are Monday-Thursday and in August appointments are available Monday, Tuesday and Thursday. For urgent situations outside these hours, students can call the 24 hour BC Crisis Centre line 604 872 3311. Visit Health and Counselling Services for more information.
English Language Support (ELS) provides one-on-one feedback on writing, reading, speaking and listening assignments of CapU students who are non-native speakers of English. Support is offered by appointment through audio/video conferencing. For more information, please visit the English Language Support webpage.
Indigenous Student Services are available to all self-identifying Indigenous students. Students can access supports via the “Self-Identifying Indigenous Students” group on Microsoft Teams. Individuals can have private chats with our Student Success Specialists, review Indigenous-specific resources and reach out to fellow students or students within their programs. For email contacts and more information visit the CapU Indigenous Students webpage.
IT Services is available 8 a.m.-5 p.m., Monday to Friday, via email: email@example.com. Visit for updates to services.
Learning Support Services are available online and by phone or email. A learning specialist can help you plan, time manage and develop “learning at home” strategies. Visit Resources for Students for study skills handouts. Register for upcoming webinars: Success Starts with the Course Outline, It’s All in the Focus, Getting the Best Grade on an Online Exam. Call 604 984 1744 or email firstname.lastname@example.org to arrange an appointment.
Library Services are available throughout the summer, including access to all digital resources through the Library Website, interlibrary loan of electronic articles, and Research Help Desk online. Have a question for the Library? Email email@example.com and a staff member will get back to you. Unfortunately, we are not lending physical items until further notice. If you have materials checked out from spring term, you can return them to the drop box at the west entrance to the library or keep them until the campus reopens.
Math Learning Centre services are now online through WebEx. To ask questions of the instructor on duty, visit: https://capilanou.webex.com/join/dbaxter
Registrar's Office is available to assist students through phone or online advising appointments. For questions related to academic advising, financial aid, prospective student advising or registration, you can contact the appropriate team:
Academic Advising contact: firstname.lastname@example.org
Financial Aid Advising contact: email@example.com
Registration contact: firstname.lastname@example.org
Student recruitment contact: email@example.com
Research Help Desk is online. Need help from a librarian? Just type your question into the chat box on the Ask a Librarian page. Between May 19-June 26 and July 6-August 21, we are online and available to help you during our regular hours. On evenings and weekends, the AskAway chat service is available—same chat box, same great assistance. You can also send your question to firstname.lastname@example.org.
Social Science Student Success instructor can provide help with assignments for any social science courses via email email@example.com. Visit the Social Science Student Success instructor for more information.
Student Life Hub staff are available on Instagram (@capustudentlife) and Facebook from 10 am - 2 pm Monday to Friday. Students can chat with staff or call via Facebook or Instagram if you are feeling lonely or want to share your day. The Hub team ill also be hosting live video chats and challenges for students. To find out more follow @capustudentlife.
Student Rights and Responsibilities questions are answered by the Student Rights and Responsibilities Advisor 8:30 am - 4 pm, Monday to Friday. The Advisor is available to support you with information for a variety of needs. If you have concerns about student conduct, a student in distress, academic misconduct, harassment, bullying or sexual violence, you can access confidential support, information and referrals. To book an appointment or for consultation you can email firstname.lastname@example.org or call 604 802 9422.
Writing Centre instructors are available Monday to Friday to provide feedback on students’ written assignments by email. Once a student has submitted an assignment for feedback, you can expect a reply within two business days. Visit capilanou.ca/writing-centre for detailed instructions and to download popular Writing Centre handouts and access MLA and APA Citation Guides.
CapU Lonsdale: Our CapU Lonsdale location is closed and staff are working remotely.
kálax-ay Sunshine Coast Campus: All learning at our campus in Sechelt has moved online. Please contact campus at: email@example.com or by phone at: 604 885 9310. between 9 a.m.–3 p.m.. Monday to Friday.
The Ts̓zil Learning Centre, Mount Currie: The Ts̓zil Learning Centre is closed until further notice.
Sites closed on Main Campus
Library: The University’s Library (including the second and third floors of the Library Building), First Nations Student Services and Learning Commons are closed with services provided remotely. Dedicated computers and printers are available in the Fir Building (Fir 210 and Fir 213) for students without personal access to these resources. Visit the Library website for more information.
Centre for Sport and Wellness: All active health programs, weight room, change rooms/showers and gymnasium is closed until further notice. We recognize the importance of health and wellness during this time and encourage our community members to be active outside until we can re-open our facilities and programs. Refunds for programs will be assessed once a date for resumption of service has been determined.
Health Services & Dental Clinic: Services are closed until further notice.
We currently have reduced operating hours on campus.
Building hours 7:30 a.m. - 4:30 p.m.
Service hours 9 a.m. - 3 p.m.
Effective March 20, 2020, the Bookstore is open only online, by phone or email. However, our staff members are available 9 a.m.–3 p.m., Monday - Friday to answer questions by phone and process online orders of textbooks. The online book store remains open for purchasing textbooks and all books ordered will be delivered to your home or business address. Please contact the Bookstore by phone 604-984-4972 or email firstname.lastname@example.org.
Our cleaning and custodial staff have implemented infectious disease cleaning protocols that incorporate viral disinfectants (Virox) in their regular custodial practices. We have increased frequency of cleaning common, high-touch surface areas up to six to eight times per day (i.e., door handles, railings and keyboards) and custodial staff are deep cleaning key areas on a regular basis after hours. We continue to have cleaners on campus seven days a week.
Effective March 16, all campus tours, space rentals, external filming on campuses, and external bookings have been cancelled.