The following is a guideline to inform candidates of the type of tasks that may be asked in each level of WORD testing (all tasks may not be listed). Your personal reference material is allowed for all levels.
Working Level of Knowledge – 30 questions: This test assesses the candidate's ability to format a document, insert pictures, create tables, sort data, and conduct mail merges.
Considerable Level of Knowledge – 25 questions: This test is designed to assess candidates who will be required to use some of the more advanced features of the program on a daily basis. It assesses the candidate's ability to do advanced formatting, charts, themes, styles and table of contents on top of the basic functions.
Thorough Level of Knowledge – 55 questions: This test combines the Working Level and Considerable Level. For topics covered in this test, please see the descriptions above.
All test scores are valid and will be kept on file for two years.