Contact an Instructor
Go to the Library
Current students must request their official transcripts via the online Student Information Web Service at myCap. Log in, go to the Student Records menu and choose Request Printed, Official Transcript. Complete and submit all required fields.
Former students can request their official transcripts via the online Student Information Web Service at myCap. Log in, go to the Student Records menu and choose Request Printed, Official Transcript. Complete and submit all required fields.
If you no longer have access to log into the Student Information Web Service, you can print and complete an Official Transcript Request Form and submit it via email to email@example.com.
When submitting a request for Official
Transcripts, there are different service options available. Please review the
options below to ensure you are requesting the correct service for your needs. If neither of these choices is selected, the transcript request will
be filled immediately.
Grad: To be eligible
for this service, you must apply and be eligible for graduation. Transcript
requests will be held until you have been advised that you are eligible to
graduate and graduation comments have been entered.
Transcript: Transcript requests will be held until the end of the
current term when all the grades are submitted. Below are the general
guidelines for when an "End-of-Term" transcript will be released:
Spring Term: Early MaySummer Term: End of August Fall Term: End of December
For a complete list of
end-of-term processing (grading) dates and convocation dates, please see Dates
Enrolment Verification letters may be accessed free of charge via
your student account. Log into the Student
Information Web Service via myCap
and select Student Records > View or
Print Enrolment Verification to view or print your letter. For help with accessing the letter, see our Online Enrolment Verification Tutorial.
Students in ABE programs who require an Enrolment
Verification letter should use a Letter
or Form Request Form (located on Transcripts and
Forms) and indicate under “Other” letter in the description of requirements
that they require an “ABE Enrolment Verification.” This letter needs to be
submitted to the Registrar’s
Office. There is no charge for this letter.
For confirmation of enrolments for
government assistance programs (e.g. student loans), please contact Financial Aid & Awards.
Withdrawal from courses after the
end of the withdrawal period is only granted for extenuating circumstances,
which are often related to a medical situation. Information about the
documentation required for such withdrawal is available from the Registrar's
If you have questions about this application process please contact the Assistant to the Registrar at 604-990-7846 or at firstname.lastname@example.org
Letter of Permission Request Form (pdf)
Requests submitted by mail should be sent
to Capilano University, Registrar's Office, 2055 Purcell Way, North
Vancouver, BC, Canada, V7J 3H5. Please ensure that the forms are legible and payment information is indicated if required..
Request forms may be submitted to the email@example.com email address. Please ensure that the forms are legible and payment information is indicated if required..
To request a letter or form in person,
please bring your student ID card or picture ID to the Registrar's
Office. You will be asked to complete a Letter or Form Request Form and submit payment for your request if required. The Cashier's
Office accepts payment by Visa, MasterCard, American Express, cheque, cash,
money order, or debit card.
If you wish to release any information
about your student record or items such as transcripts, letters or forms to a
third party, you will need to complete the Release of Information Form above
and submit it to the Registrar's
To order a replacement credential,
please submit the form above and payment to the Registrar's
If you have been Required to
Withdraw (RTW), you may appeal to return to the university before one
academic term is completed. To do so, you will need to complete the Required to
Withdraw Appeal Form above and submit it to the Registrar's
Office for review.
For more information about
Transfer Credit and Prior
Learning Assessment (PLA), please visit Transfer
Capilano University | 2055 Purcell Way, North Vancouver, British Columbia Canada V7J 3H5 Tel: 604.986.1911
Sunshine Coast | 5627 Inlet Avenue, Sechelt, British Columbia Canada V0N 3A0 Tel: 604.885.9310
Capilano University is named after Chief Joe Capilano, an important leader of the Squamish (Sḵwx̱wú7mesh) Nation of the Coast Salish people. We respectfully acknowledge that our campuses are located on the territories of the Lil’wat, Musqueam, Sechelt (shíshálh), Squamish and Tsleil-Waututh Nations.