• All shipments are to be sent to:

      Capilano University
      Attention: Shipping & Receiving (Arbutus Building)
      2055 Purcell Way, North Vancouver, BC 
      V7J 3H5 

      Special delivery Instructions are detailed on the Purchase Order. 

      Capilano University reserves the right to receive the goods (i.e. accept a box without knowing what the contents are or the condition of the contents), subject to further inspection. Time constraints may prevent full inspection of all goods at time of delivery. Where time constraints exist, Shipping & Receiving staff shall receive the goods, making note of any damage to the exterior, with the understanding that the contents have not been examined for quality or quantity. Within a reasonable period of time, Shipping & Receiving staff will open the shipment, examine the contents for damage and make the necessary notations as required.

      Equipment available

      The main loading dock in the Arbutus Building can accommodate most vehicles and is equipped with dock levellers.

      • pallet jack

      The University purchase order number must be clearly identified on all invoices, bills of lading, express bills, and packages. Goods without an authorized purchase order number, or proof of payment by University Purchasing Card may be rejected or held pending clarification. 

      Two copies of invoice and copy of bill of lading properly certified for customs purposes must be mailed to Capilano University’s designated custom broker for shipments from foreign countries. 

      Contact Shipping & Receiving for any questions related to the delivery of goods on campus.

      Location and hours

      The Shipping & Receiving Department is located in the Arbutus Building Room 021
      Hours of operation: 8:00am – 4:30pm Monday to Friday, excluding holidays