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Your student account becomes disabled 6 years after the last semester you were enrolled in at Capilano University. If you require access to Student Information Web Service for any reason such as ordering transcripts, please contact
Before you can log in to
Student Email for the first time, you have to set up your password. You can find information on how to set up your own password on the
Logging in to Your Accounts page.
All Capilano University account passwords expire every 180 days.
It is possible your account has been locked, please contact
IT Services for assistance.
If you have forgotten your password, you can always
reset your password in order to set a new password.
You can reset your password by following the quick steps below or the detailed walkthrough on the
Resetting Your Password page.
Registrar's Office in order to change your Capilano University records to your legal name. The Registrar's Office will contact IT Services on your behalf to facilitate a change in username and email address.
If you did not find what you were looking for, contact
Capilano University | 2055 Purcell Way, North Vancouver, British Columbia Canada V7J 3H5 Tel: 604.986.1911
Sunshine Coast | 5627 Inlet Avenue, Sechelt, British Columbia Canada V0N 3A0 Tel: 604.885.9310
Capilano University is named after Chief Joe Capilano, an important leader of the Squamish (Sḵwx̱wú7mesh) Nation of the Coast Salish people. We respectfully acknowledge that our campuses are located on the territories of the Lil’wat, Musqueam, Sechelt (shíshálh), Squamish and Tsleil-Waututh Nations.