Picking up Your Printout

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        Picking up from multi-function devices

        1. Before picking up your printout, please ensure that you have added credit to your PaperCut account or have chosen to charge to your departmental PaperCut account.

        2. Walk to the printer you have chosen and scan your employee card. Once you are logged in, you will see your documents on the "Held Print Jobs" screen.

        3. You can print either one document or all your documents at once.

          • Print all your documents by clicking Print All.

            Printer Held Print Jobs

          • Print one document by clicking on the name of your document and then clicking Print.

            Printer Confirm Print

        4. If you have chosen to print all your documents, you will see a summary screen. Click OK.

          Printer Job released

        5. Log out by clicking Logout on the top right corner of the screen.

          Printer logout

        Picking up from classroom and computer lab printers

        1. Before picking up your printout, please ensure that you have added credit to your PaperCut account or have chosen to charge to your departmental PaperCut account.

        2. Walk to the printer you have chosen and turn on the computer attached to the printer. You should see a "Log in" screen once the computer is on.

        3. Type your username (in the form of firstnamelastname e.g. johnsmith5) in the Username field and your password in the Password field.

          Printer lab release login

        4. Click Log in.

        5. You can print either one document or all your documents at once.

          • Print one document by clicking Print on the right hand side of the document.

            Printer lab release print

          • Print all your documents by clicking Print All on the bottom right corner of the screen.

            Printer lab release print all

        6. If you have chosen to print all your documents, you will see a confirmation screen. Click Yes.

          Printer lab release confirmation

        7. Log out by clicking Log out on the top left corner of the screen.

          Printer lab release logout


        Release your printout from your workstation

        1. Locate the PaperCut client window and click Details.

          PaperCut client window

        2. The PaperCut website will load in your browser and you should see a "Log In" screen.

        3. Enter your username (in the form of firstnamelastname e.g. johnsmith5) in the Username field and your password in the Password field.

          Web Print Login

        4. Click Log in.

        5. From the menu on the left side, click Jobs Pending Release.

          PaperCut Jobs Pending Release menu

        6. You can release either one printout or all your printouts at once.

          • Release one printout by clicking print.

            PaperCut Jobs Pending Release window - print

          • Release all your printouts by clicking Release All.

            PaperCut Jobs Pending Release window - release all

        7. If you have chosen to release all your printouts, you will see a confirmation screen. Click OK.

          PaperCut release all confirmation

        8. Log out by clicking on your username in the top right corner and then clicking Log Out.

          Web Print Log out button

        Questions?

        If you did not find what you were looking for, contact IT Services.