Contact Us

    • Financial Aid & Awards

      Have a questions? You can:

      • Email us: finaid@capilanou.ca
      • Call us at 604.984.4900
      • Visit us on the second floor of the Birch Building (BR238) at the North Vancouver campus
      • Or look through our FAQs!

      Please ensure that you check your Capilano University email account (my.capilanou.ca) on an ongoing basis as all email correspondence from Financial Aid and Awards will be sent directly to this email address.

      To respect your confidentiality and privacy, your photo I.D. must be presented when you visit our office. For government student loan matters, your social insurance (SIN) card must be produced.

    • Financial Aid & Awards hours

      Please note that the following hours are the hours our office is open to students. For specific hours for booked or drop-in appointments, please see the appropriate information below.

      North Vancouver campus:

      WeekdayTime
      Monday8:30am - 4:00pm
      Tuesday8:30am - 4:00pm
      Wednesday10:00am - 4:00pm
      Thursday8:30am - 4:00pm
      Friday8:30am - 4:00pm

      Booking appointments

      You may book an appointment to meet with a Financial Aid & Awards Officer. Appointments are available during the following times:

      WeekdayTime
      Monday10:00am - 11:00am
      Tuesday1:00pm - 2:00pm
      WednesdayN/A
      Thursday1:00pm - 2:00pm
      Friday10:00am - 11:00am


      Students from Sunshine Coast campus and Squamish campus who are unable to come into the office for appointments may contact us to arrange other advising alternatives.

      Drop-in

      Drop-in is available during the following times:

      WeekdayTime
      Monday11:00am - 12:00pm
      Tuesday2:00pm - 3:00pm
      WednesdayN/A
      Thursday2:00pm - 3:00pm
      Friday11:00am - 12:00pm


      During busy periods, such as at the beginning of term, we suggest that you show up at least 15 minutes in advance for drop-in.

      Students from Sunshine Coast campus and Squamish campus who are unable to come into the office for drop-in may contact us to arrange other advising alternatives.

      Services we offer

      • Information on scholarships, bursaries and awards
      • Information on part-time and full-time government student loans through StudentAid BC
      • Information on out-of-province government student loan programs
      • Information on funding for U.S. students
      • Individual confidential student financial aid advising
      • Workshops and information sessions on financing your education and budgeting
      • Emergency financial aid
    • Financial Aid and Awards Personnel

      Financial Aid and Awards - General Contact
       604.984.4900finaid@capilanou.ca
       Judy Warner - Financial Aid Assistant
       604.986.1911 (ext. 7174)judywarner@capilanou.ca
      Sandra Bishop - Financial Aid Officer
       604.983.7540sbishop@capilanou.ca
       Judy Cheng - Financial Aid Officer
       604.986.1911 (ext. 7173)judycheng@capilanou.ca
       Deborah Kane - Financial Aid Officer
       604.984.1730dkane@capilanou.ca
      Lindsay Tiemer - Supervisor, Financial Aid and Awards
      604.983.7537lindsaytiemer@capilanou.ca 
      Jillian Feist - Associate Registrar, Records, Registration and Financial Aid
      604.984.1708jfeist@capilanou.ca