Frequently Asked Questions

  1. Do you have a calendar or brochure that you mail out, and can I get one?
  2. How do I register for a course?
  3. When is payment required?
  4. Is there a registration deadline?
  5. Do you have online registration?
  6. Is there a lunch break for a full day class? Where can I get lunch on campus?
  7. How much does parking cost?
  8. How do I get to the North Vancouver Campus?
  9. How will I know if a course is cancelled?
  10. How old do you have to be to take a Continuing Education course?
  11. How can I find out what supplies I need?
  12. Where is the bookstore and what are its hours?
  13. How may I contact an instructor?
  14. Who do I contact if I have a new course idea?
  15. Can I complete my High School Diploma through Continuing Education?
  16. Is there food service on the weekends?

Do you have a calendar or brochure that you mail out, and can I get one?
We produce several course calendars per year: Three (summer, fall and spring) for the North Vancouver campus, and two (spring and fall) for our Sunshine Coast campus. We also produce an Eldercollege brochure. The calendars are mass mailed (except for the Eldercollege one) to the North Shore and Sunshine Coast areas. If you haven’t been receiving one, and would like to, call 604.984.4901 and we will send you one. We’ll even put you on our calendar mailing list if you like. You may download a copy now, request a calendar online, or you can swing by our office to pick one up. Calendars can also be found in the community.

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How do I register for a course?
You can register online, click on the myCE icon and follow the prompts or by phone, fax, mail or in person. Payment is required at time of registration. We accept Mastercard, Visa, AMEX, cheque or cash.

When is payment required?
Payment is required at the time of registration.

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Is there a registration deadline?
While you can register for a course right up until the day it starts, it is important to remember that if there are not enough registrations prior to the course start date, then we can’t run the course. Also, many of our courses fill quickly, and registering early is the best way to ensure you get into the course.

Do you have online registration?
Yes, we do. Click on the myCE icon (it's a mouse riding a skateboard) and follow the prompts. You'll create a personal account, and then you'll be able to register for our courses. Our online registration system has just been launched, so if you experience any difficulties while registering, or have suggestions on how we can improve the process, please let us know.

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Is there a lunch break for a full day class? Where can I get lunch on campus?
Typically there is a 30-minute lunch break for full-day classes. If your class is on a weekday, you can buy lunch at the University, as the cafeteria will be open. If, however, your class is on the weekend, you should bring a lunch, as the cafeteria is closed during weekends.

How much does parking cost?
Pay parking is in effect 24 hours a day, seven days a week and costs $3 per day. For more information about parking, please visit the following link:

www.capilanou.ca/services/community/parking

How do I get to the North Vancouver Campus?
Please visit our Maps and Directions if you are driving here.

For information on transit to or from the campus please contact Trans Link information line at 604.521.0400 or click on the link below.

www.translink.bc.ca

To find the location of your class, please visit our Campus Map.

How will I know if a course is cancelled?
If a course is cancelled, we will inform you by phone at least two days before the course starts. You will also receive a full refund (see Refund Policy for full cancellation and class withdrawal details).

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How old do you have to be to take a Continuing Education course?
We offer courses for all ages.

How can I find out what supplies I need?
Supply lists are available for download at our Forms and Supply Lists page.

Where is the bookstore and what are its hours?
The bookstore is located in the Birch Building. Please visit the following link for their hours.

http://www.capilanou.ca/services/community/bookstore.html

How may I contact an instructor?

There are two ways to find instructor contact information:

  • You can check the college directory by going to http://www.capilanou.ca/contact.html and clicking on Campus Phonebook
    or
  • You can request contact information for Continuing Education instructors by phoning our office at 604.984.4901. Please note, however, that not all of our instructors have given their consent to release their email or phone number.

Who do I contact if I have a new course idea?

If there’s a course you would like to see, or want to propose teaching one yourself, feel free to contact us:

Nadine Bohna, M. Mus.  604-984-4902
nbohna@capilanou.ca
Community Music School

Ed Lavalle, B. Comm, MA, LLB  604-986-1911, ext 3644
elavalle@capilanou.ca
Labour Studies Program

Caroline DePatie, MA  604-986-1911, ext 5906
cdepatie@capilanou.ca
Sunshine Coast campus

Lynne Moran   604-984-1754  
lmoran@capilanou.ca
Career/Vocational programs, Computers & Technology, Film Studies, Eldercollege

Lynn Jest, M.Ed    604-984-4908  
ljest@capilanou.ca
Director of Continuing Education

Can I complete my High School Diploma through Continuing Education?
No. For this and other forms of preparatory studies, please contact our Adult Basic Education department at 604-983-7578.

Is there food service on the weekends?
No. There is no food service on the weekends. There are a number of vending machines throughout the campus that serve beverages and sweet & salty snacks. We strongly recommend packing a bag lunch for your weekend courses.

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