Fees
Fees may change due to error and/or course changes. Full course fees must be paid at the time of registration. There is a $25 charge for NSF cheques.
HST
Courses designed primarily for recreational or general interest purposes may be subject to HST.
Income Tax Receipts
Tuition fees totalling more than $100 may be used for tax credits for qualifying courses. Tax receipts are mailed to the address in the student registration system.
Course Cancelations and Refunds
A course will be canceled if there is insufficient enrolment. A refund cheque for the full amount will be sent by mail to the registered student.
Refunds Due to Student Withdrawal
Seven days before the course starts: All refunds requested seven days before the course start date are subject to an administration fee of $35. The balance of the fees paid will be refunded by cheque and sent by mail to the registered student.
After the course has started: Normally no refunds are issued except under extraordinary circumstances.
Please Note: Certain programs and courses have refund policies different from the above.
Refund requests may be submitted by phone, fax, mail or in person.
Eldercollege Refund and Withdrawal Policies
Eldercollege Membership fees are non-refundable. No refunds are issued unless under extraordinary circumstances. For courses not included in Eldercollege membership fees please refer to our Course Cancellations and Refunds Policy listed above.
Instructor Substitution
The University reserves the right to substitute instructors.
Privacy Policy
Capilano University respects your privacy. We will protect students' personal information and adhere to all privacy legislation requirements. This information is covered by the authority of the College and Institutes Act and is used in compliance with the BC Freedom of Information and Protection of Privacy Act. If at any time you wish to be removed from our contact list, call Continuing Education at 604.984.4901 or email conted@capilanou.ca and we will accommodate your request.
Student Conduct Policy
To enhance opportunities for education success, the University expects all students to conduct themselves so as to help, not hinder, their fellow students, staff and instructors in achieving their common goals. For the complete Student Conduct Policy, please refer to: www.capilanou.ca/current/policies.html
Summer and March Break Policies
Withdrawing and Refunds from March Break Camps
All requests for refunds due to withdrawal from a March Break Camp must be received at Continuing Education by February 29, 2012 and are subject to $35 administrative fee per cancelation. After February 29, 2012 all March Break Camps are 100% non-refundable. Prorating and refunds are not available for days absent.
Summer and March Break Camps Cancelation and Refund Policy
Continuing Education will give one week’s notice to all registered students (kids and teens) prior to the cancelation of any camp. Fees paid for camps canceled by the University due to low enrolment will be refunded in full and will be issued by Financial Services via cheque in the name of the registered student for whom the fees were paid. Continuing Education reserves the right to cancel a camp by 3:30 pm one week before the camp start date.
Transferring to Another Summer Camp
Once a registration has been processed, transfers between summer camps may be made free of charge up to Monday, June 4, 2012. Transfer after this date may be subject to an administrative fee.
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