January 8, 2008: MOU benefits Capilano’s tourism students and Tourism Vancouver in 2010

      FOR IMMEDIATE RELEASE
      Tuesday, January 8, 2008
      Contact: Shelley Kean
      Tel: 604.983.7596

      (NORTH VANCOUVER, B.C.)—Vancouver’s tourism industry and Capilano’s tourism students are the big winners in a unique partnership formed January 8 between Capilano College and Tourism Vancouver.

      The innovative agreement will provide students in Capilano’s 16-month Tourism Management Co-op diploma program with a paid practicum with Tourism Vancouver during the 2010 Olympic and Paralympic Winter Games. The students will assume leadership positions within Tourism Vancouver’s visitor services department, utilizing their skills to deliver and support exceptional spectator servicing at one of the many satellite visitor centres Tourism Vancouver will operate through the city during the Games.

      “Before Vancouver was awarded the 2010 Olympic Games, Capilano began exploring ways that it could involve its students in real-life learning experiences during the event,” said Capilano’s president, Dr. Greg Lee. “This partnership with Tourism Vancouver will further our own Olympic strategy to “Educate! Participate! Celebrate!” by creating a phenomenal internship opportunity for our students.”

      The visitor centres will provide a range of visitor services, including transportation, attractions, sightseeing, accommodation information and reservations, as well as being key distribution points for Olympic information. Capilano’s tourism students will be involved in all aspects of facility operation from facility management to personnel training to ensuring our international visitors receive information and services that exceeds their expectations in every way.

      “This agreement with Capilano College will facilitate the delivery of a unique educational experience for Capilano’s students, as well as provide a well-trained professional staff for Tourism Vancouver during the 2010 Olympic and Paralympic Winter Games,” said Rick Antonson, Tourism Vancouver’s president and CEO. “We also see this as a cooperative effort to develop future tourism leaders for the benefit of the tourism industry and the community as a whole.”

      Uniquely positioned at the gateway of the Sea-to-Sky Corridor and with its Squamish campus lying within the heart of the Corridor itself, Capilano was the first public institution to announce that it will be extending its reading break for the duration of the Games.

      “By extending our reading break during the 2010 Games, our students will have the chance to gain the kind of real-life experience that could not be taught in a classroom,” Lee said. “We are prepared to help the 2010 Games, our communities, and most of all, our students, through this exceptional opportunity.”

      With one of the oldest and best established tourism departments in the country, Capilano has been training students to enter the tourism industry for more than 35 years. More recently, the College has been working to make Squamish a learning destination for people from around the world. Programs such as Destination Resort Management and Wilderness Leadership are drawing students from across the continent. As host of the BC Centre for Tourism Leadership and Innovation, people have come to recognize that Capilano is delivering the types of quality programs and services that they need to succeed in today’s workforce.

      Tourism Vancouver's focus is on building exceptional customer relationships with meeting planners, travel influencers, travel media and independent tourists. The organization's brand essence is about exceeding expectations.

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