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All Capilano University account passwords expire every 180 days.
It is possible your account has been locked, please contact
IT Services for assistance.
If you have forgotten your password, you can always
reset your password in order to set a new password.
You can reset your password by following the quick steps below or the detailed walkthrough on the
Resetting Your Password page.
The initial temporary password for the Banner (INB) application is the last 6 digits of your SIN. If you have forgotten your password, please contact
IT Services in order to request a password reset.
Human Resources first in order to change your Capilano University records to your legal name. Once Human Resources has changed your records, please contact
IT Services to ask for a change in username and email address.
IT Services with your current username, desired username and/or email address and the reason why you would like to change your username and/or email address.
If you did not find what you were looking for, contact
Capilano University | 2055 Purcell Way, North Vancouver, British Columbia Canada V7J 3H5 Tel: 604.986.1911
Sunshine Coast | 5627 Inlet Avenue, Sechelt, British Columbia Canada V0N 3A0 Tel: 604.885.9310