capVPN on PC

      • If you wish to use capVPN on PC, follow the quick instructions below or the capVPN for PC manual (PDF).  
        Please note that capVPN can't be setup and used on campus, only off campus.

        Within this page...


        Accessing capVPN for the first time

        1. On your computer, go to the capVPN website while off campus.

        2. Fill out the Name and Password fields and click Login.

          Name: cds\firstnamelastname (where firstnamelastname is your Capilano University username)
          Password: Your Capilano University password

          capVPN download login

        3. On the next screen, click Download Windows 32 bit GlobalProtect agent or Download Windows 64 bit GlobalProtect agent depending on which version of Windows you are using.

          If you are unsure which version of Windows you are using, follow the steps below to find out:
          • Open the Start Menu
          • Right-click Computer on Windows 7 or search This PC and right-click This PC from the results on Windows 10
          • Click Properties
          • System type will tell you if you are using 32 bit or 64 bit Windows

          capVPN download links

        4. When download completes, locate GlobalProtect.msi or GlobalProtect64.msi file in your Downloads folder and run it by double-clicking.

          capVPN Win GlobalProtect files

        5. Follow the on-screen instructions to install GlobalProtect software. For more details, please follow the capVPN for PC manual (PDF).

        6. Once installation is complete, GlobalProtect will start. The GlobalProtect icon will be in the Notification Area on the bottom-right corner of the screen.
          GlobalProtect will also open the Settings window the first time it runs.

          capVPN Win GlobalProtect icon

        7. In the Settings window, fill out the Username, Password and Portal fields and click Apply.

          Username: cds\firstnamelastname (where firstnamelastname is your Capilano University username)
          Password: Your Capilano University password
          Portal: capvpn.capilanou.ca

          capVPN Win settings

        8. Status should change from Connecting to Connected if successful.

          capVPN Win connected

        9. Close the GlobalProtect window. You are now connected to capVPN and can access internal only resources.

        10. Please remember to disconnect from capVPN when you no longer need access to internal only resources.
          You can disconnect by right-clicking the GlobalProtect globe icon in your Notification Area (bottom-right corner of your screen) and then clicking Disconnect.

          capVPN Win disconnect

        11. For more information on using capVPN, please read the capVPN for PC manual (PDF).

        Accessing capVPN after the first time

        1. Right-click the GlobalProtect icon in your Notification Area (bottom-right corner of your screen).

          capVPN Win connect menu

        2. Click Connect.

        3. After a few seconds the GlobalProtect icon will be in Connected status.

        Questions?

        If you did not find what you were looking for, contact IT Services.