capVPN on Mac

      • If you wish to use capVPN on Mac, follow the quick instructions below or the capVPN for Mac manual (PDF).  
        Please note that capVPN can't be setup and used on campus, only off campus.

        If you have capVPN installed and have upgraded to Sierra (10.12), capVPN may stop working. Please download and install a newer version by following the instructions below.

        Within this page...


        Accessing capVPN for the first time

        1. On your computer, go to the capVPN website while off campus.

        2. Fill out the Name and Password fields and click Login.

          Name: cds\firstnamelastname (where firstnamelastname is your Capilano University username)
          Password: Your Capilano University password

          capVPN download login

        3. On the next screen, click Download Mac 32/64 bit GlobalProtect agent.

          capVPN download links

        4. When download completes, locate GlobalProtect.pkg file in your Downloads folder and run it by double-clicking.

          capVPN GlobalProtect file

        5. Follow the on-screen instructions to install GlobalProtect software. For more details, please follow the capVPN for Mac manual (PDF).

        6. Once installation is complete, GlobalProtect will start and you will see the globe icon in your Menu Bar (top-right corner of your screen).
          GlobalProtect will also open the Settings window the first time it runs.

          capVPN Mac icon disconnected

        7. In the Settings window, fill out the Username, Password and Portal fields and click Apply.

          Username: cds\firstnamelastname (where firstnamelastname is your Capilano University username)
          Password: Your Capilano University password
          Portal: capvpn.capilanou.ca

          capVPN Mac setup

        8. Click Status to check if capVPN has connected. You should see Status: Connected if successful.

          capVPN Mac connected

        9. Close the GlobalProtect window. You are now connected to capVPN and can access internal only resources.

        10. Please remember to disconnect from capVPN when you no longer need access to internal only resources.
          You can disconnect by clicking the GlobalProtect globe icon in your Menu Bar (top-right corner of your screen) and then clicking Disconnect.

          capVPN Mac disconnect

        11. For more information on using capVPN, please read the capVPN for Mac manual (PDF).  

        Accessing capVPN after the first time

        1. Click the GlobalProtect icon in your Menu Bar (top-right corner of your screen).

          capVPN Mac connect menu

        2. Click Connect.

        3. After a few seconds the GlobalProtect icon will be in Connected status.

          capVPN Mac connected status

        Questions?

        If you did not find what you were looking for, contact IT Services.